Haddad Kia

Was the worst experience ever.My car was in the shop for Was the worst experience ever. My car was in the shop for almost 2 months no one would call to give me an update they couldn’t even provide me with a Was the worst experience ever. My car was in the shop for almost 2 months no one would call to give me an update they couldn’t even provide me with a rental. Would not recommend their service to anyone. More

Unfortunately I had made an appointment, drove 45 miles to get there, and then was told I’d have to leave my vehicle until Monday. They had some kind of trouble and people had quit, but nobody bothered to to get there, and then was told I’d have to leave my vehicle until Monday. They had some kind of trouble and people had quit, but nobody bothered to call us so we wouldn’t have to go over there. We were able to go back Monday morning and they fixed everything.It just would’ve been nice if somebody could do some kind of preparation if something like that happens in order to tell people that are going to be coming from out of town, so we don’t make a trip for nothing. More

Super friendly, fast & efficient. I was on my lunch Super friendly, fast & efficient. I was on my lunch break and Nick made sure I was in & out in no time. Thank you Kia family Super friendly, fast & efficient. I was on my lunch break and Nick made sure I was in & out in no time. Thank you Kia family More

Usually I have no problems with this dealership. My last visit, however, was different. I dropped my car off at 8:45am (arrived around 8:30) for an oil change. At 4:30pm (30 minutes before technicians l visit, however, was different. I dropped my car off at 8:45am (arrived around 8:30) for an oil change. At 4:30pm (30 minutes before technicians leave the site) my car had not been inspected. At 5pm they called to tell me my car was ready. Upon picking up my car, I did not receive an inspection sheet, so I do not know what was inspected, if anything was. My glove box was left disconnected which proves they at least attempted to check the cabin air filter. But they never reported the condition of the air filter, or literally anything else. If I was less familiar with cars the hiccup with my glove box would have been more of a hassle. Thankfully I change my air filters myself and knew exactly how to reconnect everything. But my point is that I should not have received my car in that condition. I can say that they at least did not try to oversell me on things I did not need. But.. they never told me the condition of anything they claim to have inspected. So I’m going to assume in good faith that my oil was actually changed and just check the rest of the car myself. More

I took my car into be repaired and had my engine replaced and not even 2 weeks later my check engine light came back on and I’m being charged more money for something that should have been replaced when they and not even 2 weeks later my check engine light came back on and I’m being charged more money for something that should have been replaced when they replaced my engine More

Would not recommend the service department at this time as they are completing things half-xxx. Service used to be excellent, but now I am completely disappointed. as they are completing things half-xxx. Service used to be excellent, but now I am completely disappointed. More

Great assistance from staff! I was helped out and greeted right away and was able to get my car serviced quickly. Will be back soon right away and was able to get my car serviced quickly. Will be back soon More

Very easy to use and all the employees are very professional and informative and knowledgeable. Thank you for making this a pleasurable experience. professional and informative and knowledgeable. Thank you for making this a pleasurable experience. More

The lady that helped me was so nice and helpful I was worried and she offered me water and my experience was awesome I believe her name was Velma not sure of her last name thank you for everything. worried and she offered me water and my experience was awesome I believe her name was Velma not sure of her last name thank you for everything. More

Nicholas in the service dept went above and beyond to get my AC fixed right away. my AC fixed right away. More