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Haddad Kia

Bakersfield, CA

4.2
1,276 Reviews

5445 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 1,276 reviews

August 17, 2021

I took my car into be repaired and had my engine replaced and not even 2 weeks later my check engine light came back on and I’m being charged more money for something that should have been replaced when they More

by shortininonini
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pam Waldo
August 17, 2021

Super friendly, fast & efficient. I was on my lunch Super friendly, fast & efficient. I was on my lunch break and Nick made sure I was in & out in no time. Thank you Kia family More

by Maria Del Rio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas
August 17, 2021

Usually I have no problems with this dealership. My last visit, however, was different. I dropped my car off at 8:45am (arrived around 8:30) for an oil change. At 4:30pm (30 minutes before technicians l More

by Tenounces
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I never worked with her, not sure why it wants me to rate her. So.. one star ?, Pam Waldo
August 13, 2021

Would not recommend the service department at this time as they are completing things half-xxx. Service used to be excellent, but now I am completely disappointed. More

by celbar21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis
August 12, 2021

Great assistance from staff! I was helped out and greeted right away and was able to get my car serviced quickly. Will be back soon More

by D Ramirez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven G
August 12, 2021

Very easy to use and all the employees are very professional and informative and knowledgeable. Thank you for making this a pleasurable experience. More

by Dave F
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
August 11, 2021

The lady that helped me was so nice and helpful I was worried and she offered me water and my experience was awesome I believe her name was Velma not sure of her last name thank you for everything. More

by dygarcia1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Velma , Pam Waldo
August 10, 2021

Nicholas in the service dept went above and beyond to get my AC fixed right away. More

by reedkid4life
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas
August 07, 2021

I had great experience, excellent service, very friendly staff, it was nice More

by mkc.1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake, Pam Waldo
August 06, 2021

They broke a part during the repair of my vehicle and just glued it back together instead of replacing it. The service manager refuses to answer my phone calls and emails about the problem. Because of th More

by gkarter
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Velma Ortega
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