Haddad Kia
Bakersfield, CA
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I took my car into be repaired and had my engine replaced and not even 2 weeks later my check engine light came back on and I’m being charged more money for something that should have been replaced when they and not even 2 weeks later my check engine light came back on and I’m being charged more money for something that should have been replaced when they replaced my engine More
Super friendly, fast & efficient. I was on my lunch Super friendly, fast & efficient. I was on my lunch break and Nick made sure I was in & out in no time. Thank you Kia family Super friendly, fast & efficient. I was on my lunch break and Nick made sure I was in & out in no time. Thank you Kia family More
Usually I have no problems with this dealership. My last visit, however, was different. I dropped my car off at 8:45am (arrived around 8:30) for an oil change. At 4:30pm (30 minutes before technicians l visit, however, was different. I dropped my car off at 8:45am (arrived around 8:30) for an oil change. At 4:30pm (30 minutes before technicians leave the site) my car had not been inspected. At 5pm they called to tell me my car was ready. Upon picking up my car, I did not receive an inspection sheet, so I do not know what was inspected, if anything was. My glove box was left disconnected which proves they at least attempted to check the cabin air filter. But they never reported the condition of the air filter, or literally anything else. If I was less familiar with cars the hiccup with my glove box would have been more of a hassle. Thankfully I change my air filters myself and knew exactly how to reconnect everything. But my point is that I should not have received my car in that condition. I can say that they at least did not try to oversell me on things I did not need. But.. they never told me the condition of anything they claim to have inspected. So I’m going to assume in good faith that my oil was actually changed and just check the rest of the car myself. More
Would not recommend the service department at this time as they are completing things half-xxx. Service used to be excellent, but now I am completely disappointed. as they are completing things half-xxx. Service used to be excellent, but now I am completely disappointed. More
Very easy to use and all the employees are very professional and informative and knowledgeable. Thank you for making this a pleasurable experience. professional and informative and knowledgeable. Thank you for making this a pleasurable experience. More
The lady that helped me was so nice and helpful I was worried and she offered me water and my experience was awesome I believe her name was Velma not sure of her last name thank you for everything. worried and she offered me water and my experience was awesome I believe her name was Velma not sure of her last name thank you for everything. More
They broke a part during the repair of my vehicle and just glued it back together instead of replacing it. The service manager refuses to answer my phone calls and emails about the problem. Because of th just glued it back together instead of replacing it. The service manager refuses to answer my phone calls and emails about the problem. Because of this, I will need to pursue legal action against them. More