Haddad Kia
Bakersfield, CA
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Miguel was very easy to work with, helpful, and accommodating. I brought in my vehicle at 7 in the morning and let him know that I needed to be at work around noon so I wanted to wait for it and as accommodating. I brought in my vehicle at 7 in the morning and let him know that I needed to be at work around noon so I wanted to wait for it and asked if it could be done by about 11. He had it done just past 9 and personally brought my keys to me in the lounge. More
I’ve been going to Kia dealership since 2014 getting my oil change service in the car which ever means I need always very happy with the staff very friendly experience welcoming oil change service in the car which ever means I need always very happy with the staff very friendly experience welcoming More
Had my catalytic converter stolen, had my Kia Soul towed here and they worked with my insurance to get a new put on, kept me up to date on progress and the car drives great after the repair. here and they worked with my insurance to get a new put on, kept me up to date on progress and the car drives great after the repair. More
Worst customer services when I call you guys leave me on hold for 30 mins every single time I call worst ever not referring no one one to kid dealer wat so ever hold for 30 mins every single time I call worst ever not referring no one one to kid dealer wat so ever More
Stephen Gonzales, Service department was fantastic. He has provided the best customer service I experienced in a long time. For some reasons companies have allowed Covid to be an excuse for their employe has provided the best customer service I experienced in a long time. For some reasons companies have allowed Covid to be an excuse for their employees to be rude and provide zero help. Steven is a great asset to Haddad KIA I spent 35 years in the car business, hang on to him. More
Appt at 10am and was on time. Was told it could take up to 2 hours. After 3 hours of waiting I ask for an update. I was told I would be first after the lunch break. It took 10 min to do what needed to be d to 2 hours. After 3 hours of waiting I ask for an update. I was told I would be first after the lunch break. It took 10 min to do what needed to be done after a 3 hour wait! Why bother with appointments? NOT happy🤬 More