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Haddad Kia

Bakersfield, CA

4.2
1,276 Reviews

5445 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 1,276 reviews

September 14, 2021

I love how services are so fast & simple for me. My advisor always gets what I need done for me. Always makes sure I’m happy. Customer service for sales is awesome as well More

by Antonia.r
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
September 14, 2021

Happy to leave a review for Kia Haddad as I always have a positivee experience here. Staff are always friendly and helpful and despite always being busy they never seem flustered. I like the fact I can dro More

by Bart74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
September 10, 2021

The dealership was very friendly in person however once I needed to get in contact with an advisor or the service department via phone I was unsuccessful to truly be helped. The team lacked communication and More

by ItsJoeyGG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicolas
September 09, 2021

Luis C. from the service department was EXTREMELY helpful & had great communication skills when it came to updating me with any new information regarding the service being done to my vehicle! More

by Alma
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luis Cantu
September 07, 2021

worst customer service, rude, don't return calls, had regular maintenance care, on 3rd engine, bc constant recalls, returned car empty of oil and antifreeze More

by Anitamartinez599
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kia Service Department
September 06, 2021

Very fast and efficient , staff was very welcoming. They make getting an oil change very convenient for a person with a busy schedule. Wouldn’t go anywhere else More

by saldanay.ys
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
September 05, 2021

Excellent service each time I bring my vehicle in, have used Kia for service for 6 years now. More

by Susie. Harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
September 04, 2021

1. You guys broke my side mirror and stuck me with the bill. 2. You guys messed up my alignment so now my stearin wheel is crooked now 3. There’s oily hand prints inside my car. 4. An iPhone charger is mi More

by Joshua
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t know they’re names
September 04, 2021

Normally would have recommended, but very chaotic check in. Had no contact for 3 days for initial update .Left 6 messages with no return call. More

by n.re
Customer Service
Recommend Dealer
No
Employees Worked With
Luis
September 01, 2021

After purchasing 2 vehicles here, it's extremely hard to get our cars service complete. Bring cars in at 8am and not getting oil change done till 5pm. More

by Markven20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luster is an awesome technician , Pam Waldo
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