Haddad Kia
Bakersfield, CA
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At first when dropping off car at dealership it was done at a timely matter had no issue and when they called me to tell me my car was ready it was a quick process, had no issues! at a timely matter had no issue and when they called me to tell me my car was ready it was a quick process, had no issues! More
During drop off and pick up, I was not greeted or directed to a line or service member. Customers are left to walk to to someone in hopes of being helped. When I picked up my vehicle the office had 3 directed to a line or service member. Customers are left to walk to to someone in hopes of being helped. When I picked up my vehicle the office had 3 male and 1 female rep. After a few awkward moments the young lady offered to help me while the guys joked around . Lastly, for the 2nd time, my car was delivered with missing air gage caps. The first time this happened no one offered to replace them. More