Haddad Kia
Bakersfield, CA
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At first when dropping off car at dealership it was done at a timely matter had no issue and when they called me to tell me my car was ready it was a quick process, had no issues! at a timely matter had no issue and when they called me to tell me my car was ready it was a quick process, had no issues! More
During drop off and pick up, I was not greeted or directed to a line or service member. Customers are left to walk to to someone in hopes of being helped. When I picked up my vehicle the office had 3 directed to a line or service member. Customers are left to walk to to someone in hopes of being helped. When I picked up my vehicle the office had 3 male and 1 female rep. After a few awkward moments the young lady offered to help me while the guys joked around . Lastly, for the 2nd time, my car was delivered with missing air gage caps. The first time this happened no one offered to replace them. More
New sale was great, but your follow up really sucks. Can not get anyone to return a call. Had to wait a week for a refund check. They said it would take 4days. not get anyone to return a call. Had to wait a week for a refund check. They said it would take 4days. More