Haddad Kia

I have no complaints about this dealer services. They said it would’ve taken a month to get fixed and they kept they’re word.. thank you kia said it would’ve taken a month to get fixed and they kept they’re word.. thank you kia More

Waiting time was close to expected told time and the waiting room was comfortable and staff was pleasant. waiting room was comfortable and staff was pleasant. More

It took two months for my car’s part to come in. They had only a few cars to loan out and a long list to get one. So I was without a car for 2 months! only a few cars to loan out and a long list to get one. So I was without a car for 2 months! More

Went in for a recall. Keep in mind I had an a appointment set up for 9am. Luis tell me that it shouldn’t take long it should be done by mid day. I had to keep calling to get updates on my vehicle. First time set up for 9am. Luis tell me that it shouldn’t take long it should be done by mid day. I had to keep calling to get updates on my vehicle. First time I called they haven’t even looked at my car. Second time I called, they said that they had to look for the technician and they would give me a call back for an update. Never received the call. By 5pm I called again and they still haven’t looked at my vehicle to repair the recall. Put me on hold, and to tell me that they had to order the part to repair it. I don’t know what kind of system they have going on at this location but just seems so disorganized. The whole point of an appointment is to be priority over walk ins. But they could have gave me a call with in at least two hours that my vehicle could be fixed due to ordering the part. Had a while day wasted when I could have been at work. Very disappointed!! More

I missed my appointment on the 14 and showed up on the 16th. Although they had reached there limit they still allowed me to drop off my car. They did my oilchange and tire rotation. And was very upbeat th 16th. Although they had reached there limit they still allowed me to drop off my car. They did my oilchange and tire rotation. And was very upbeat through the entire transaction. More

The work was done at a timely manner. Fast and efficient. Worked on a warranty problem. Worked on a warranty problem. More

Service department personal was very attentive.I think Service department personal was very attentive. I think that appointment should be accepted . I had to wait 3 hours for my car . I was there at 6:30 Service department personal was very attentive. I think that appointment should be accepted . I had to wait 3 hours for my car . I was there at 6:30 am and second in line. But several people behind me got their cars and had lifted More

Friendly staff. Clean. Took a little longer to get my car back this time but it worked out. back this time but it worked out. More

They were really helpful in getting my car in for diagnosis. Luis was awesome. Thank you, Elizabeth Archuleta diagnosis. Luis was awesome. Thank you, Elizabeth Archuleta More

The employees were very friendly, straight to the point and did a great job communicating what was done. and did a great job communicating what was done. More