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Haddad Kia

Bakersfield, CA

4.2
1,288 Reviews

5445 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 1,288 reviews

December 15, 2021

Friendly, helpful staff. Quick turnaround. Well communicated instructions. Overall a positive experience. Glad I came in when I did. More

by david_lollar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
December 14, 2021

I went in to get an oil change and was told it would take 2 hours. I ended up having to wait 6 hours. Horrible customer service, receptionist would have an attitude when I called to check on my car More

by cabrerasam17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Luis Cantu
December 09, 2021

This is my first experience with this dealership. I have only had to deal with them when I leased the car and when I had my first oil change. I can say that it was much quicker leasing the car than getting More

by fedandkelly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis, Pam Waldo
December 08, 2021

Most all the service department is rude and not friendly at all. I called to set up an appointment for my oil change and was told they weren’t taking appointment, it was first come first serve. I waited 2 h More

by Kimberly Aguirre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pam Waldo
December 04, 2021

I will be happy to rate once I get my vehicle back. It has been. there to be repaired since Sept 10th. The rating on communication is poor. More

by none
Customer Service
Recommend Dealer
No
Employees Worked With
Service Dept Luis and Alex
December 04, 2021

They were extremely professional and respectful. Got me in and out since i had to be at work as soon as possible. I definitely appreciate this place. Prices are kind of high but the service team is top not More

by Shira.m87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Arcia
December 02, 2021

Not crazy about Hadad Kia service department. I’ve had issues with them shortly after purchasing our Sportage back in 2017. And then again recently. But I like the vehicle so I’m stuck until warranty ends More

by Tim0655
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Pam Waldo
December 02, 2021

Buying my car in June was a pleasant experience...this was during the time dealerships had no new models on lot...no pressure when I went in... bought a Forte which my research showed very good reviews.. More

by jean.crafty12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
December 02, 2021

Staff was friendly, courteous and and kept checking on me as I waited on my car. My service man was very professional and helpful…. More

by actionallen32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cantu
November 30, 2021

Luis Cantu is a awesome employee, he kept me updated on weekly basis regarding my car status More

by mildred.pierce1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis cantu
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