Haddad Kia

Most all the service department is rude and not friendly at all. I called to set up an appointment for my oil change and was told they weren’t taking appointment, it was first come first serve. I waited 2 h at all. I called to set up an appointment for my oil change and was told they weren’t taking appointment, it was first come first serve. I waited 2 hours for an oil change. The service department should be sending out notices to all their customers to let me know that’s what they’re offering at the time so we can plan accordingly. More

I will be happy to rate once I get my vehicle back. It has been. there to be repaired since Sept 10th. The rating on communication is poor. has been. there to be repaired since Sept 10th. The rating on communication is poor. More

They were extremely professional and respectful. Got me in and out since i had to be at work as soon as possible. I definitely appreciate this place. Prices are kind of high but the service team is top not in and out since i had to be at work as soon as possible. I definitely appreciate this place. Prices are kind of high but the service team is top notch. More

Not crazy about Hadad Kia service department. I’ve had issues with them shortly after purchasing our Sportage back in 2017. And then again recently. But I like the vehicle so I’m stuck until warranty ends issues with them shortly after purchasing our Sportage back in 2017. And then again recently. But I like the vehicle so I’m stuck until warranty ends More

Buying my car in June was a pleasant experience...this was during the time dealerships had no new models on lot...no pressure when I went in... bought a Forte which my research showed very good reviews.. was during the time dealerships had no new models on lot...no pressure when I went in... bought a Forte which my research showed very good reviews....went in Tuesday for my first free service...service writers were pleasant and helpful...my first experience at Kia service was nice.. More

Staff was friendly, courteous and and kept checking on me as I waited on my car. My service man was very professional and helpful…. as I waited on my car. My service man was very professional and helpful…. More

Luis Cantu is a awesome employee, he kept me updated on weekly basis regarding my car status weekly basis regarding my car status More

The worst experience I’ve ever had, they damaged my door to the point it had to be replaced. It did not fit. My window controllers do not Work. It was in there for an engine recall. Customer relations ( to the point it had to be replaced. It did not fit. My window controllers do not Work. It was in there for an engine recall. Customer relations (Tina) the most unprofessional person I have ever dealt with. Miguel and James in service department, lied and were so very difficult to deal with, they told me different stories every time I was able to get them on the phone which was rare. Tina, Miguel and James were all very rude. I have owned over 10 vehicles in my life and this by far was the absolute worst nightmare of unprofessional people at a dealership I’ve ever dealt with. I immediately let Miguel know my door did not close completely, brushed it off. I have yet to hear from James the manager. More

Change is great!! The place vey nice. The lady that help was so respectful and friendly was so respectful and friendly More

Good customer service, fast serviced no waiting .. Dulce explained and received customer with a smile explained and received customer with a smile More