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Haddad Kia

Bakersfield, CA

4.2
1,288 Reviews

5445 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 1,288 reviews

January 05, 2022

Dulce at the Service Desk was awesome. She answered all my questions about the repairs on my car. More

by eliteenergybfl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dulce Castro
January 05, 2022

Terrible service from KIA! Car was picked up before 6pm and still smoking. Even confirmed to staff if they have tested the car for quality because I was bringing my sick son to pick up. When I informed the More

by Waray B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pam Waldo
January 03, 2022

I had an amazing experience with the service that was provided to me. Miguel did an amazing job, he kept me updated throughout the whole process. He made our experience a lot less stressful. Thank you ki More

by Fatimatorres830.ft
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Arcia , Pam Waldo
January 01, 2022

It was cool, Andre and the Rest of the staff was very friendly and helpful. More

by yoli51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andre L., Marlo, Pam Waldo
January 01, 2022

The service at haddad kia was great. Even though there was a line the service was fast friendly and very helpful. More

by Inezmartinez1979.im
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
January 01, 2022

I have taken my car there twice because it is smoking, stinking, and liquid is dripping out the tail pipe with the smoke and bad fume smells. The dealer refuses to fix it, saying it passes diagnostic. Whe More

by Hipmom2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Miguel
Jan 01, 2022 -

Hipmom2 responded

You guys are the worst dealer I’ve ever been to for service because you refuse to fix my car because it’s under warranty. When I picked it up it stunk so bad even the guy getting out of my car looked apologetic. It’s a scam and a farce because it’s under warranty.

December 31, 2021

I had to call to keep myself updated most of the time. They would often forget to tell me a lot of information. Had me struggling in at troubles for two weeks for something that was suppose to take 2 day More

by gceron
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dulce Castro, Pam Waldo
December 30, 2021

Usually I have no problem getting an oil change but this time was absolutely horrible. I went in to drop off my car and my husband went in an hour later. I got a text saying my car was ready, but I wanted t More

by Cynthia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I can’t remember their names
December 26, 2021

I can’t say how disappointed I am with the service center at KIA. Seriously don’t recommend. The manager is condescending and the wait to even get your vehicle in is ridiculous. The phones aren’t answered, I More

by Joselyn.rowland
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Juarez, James
December 26, 2021

Excellent customer service and friendly staff made my experience very comfortable. I will definitely recommend you to my family and friends. More

by herrerasoccer9@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis cantu, Pam Waldo
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