Haddad Kia

Good customer service. Employees were polite and helpful. Received my vehicle in the time frame they stated at drop-off. helpful. Received my vehicle in the time frame they stated at drop-off. More

Good customer service and service department is great at helping with what was needed for car maintenance helping with what was needed for car maintenance More

Everyone was warm and friendly and I felt comfortable in the process while waiting for my vehicle to get service. the process while waiting for my vehicle to get service. More

I cannot say enough good things about Haddad KIA and, in particular, service guru James! Outstanding service. particular, service guru James! Outstanding service. More

Outstanding customer service especially to Miguel who assisted me on my first visit in this dealership. assisted me on my first visit in this dealership. More

Friendly helpful and communicative about progress, able to cover through the recall and that was extremely helpful to cover through the recall and that was extremely helpful More

I am very unhappy with my service because every time I take my car in something comes up and they don’t have the parts or they don’t have people to do the service.. Communication is bad service workers ar take my car in something comes up and they don’t have the parts or they don’t have people to do the service.. Communication is bad service workers are rude very unhappy with service. More

When discussing service, service rep said he could help out by giving a 10% discount on service. Also, when discussing what repairs were to be done he offered to charge only for parts and not labor for the out by giving a 10% discount on service. Also, when discussing what repairs were to be done he offered to charge only for parts and not labor for the change out of vehicle filters when I mentioned I could do that myself. I agreed to have them do that for just the cost of parts. During the whole process there were times when it was difficult to get ahold of service rep and one particular time he said he would call back and he never did. After the work was complete and I went to pay for the repairs I noticed that not only was there no 10% discount applied, but I was also charged for the labor for the change out of the filter, which I was told I would not be charged for. I did not bring up any of the charge issues due to the fact I just wanted to pay and be done with it. The service I received was very unprofessional and I’m not sure I will return to this dealer for service in the future. More

Miguel Arcia took excelent care to make this a smooth experience fo me. Kia gave me a ride home, provided a ride to pick my car up. Awesome service experience fo me. Kia gave me a ride home, provided a ride to pick my car up. Awesome service More

The employees that worked at Haddad Kia were super helpful. I was able to drop off my car with my mind at ease knowing they’ll be able to fix my car. helpful. I was able to drop off my car with my mind at ease knowing they’ll be able to fix my car. More