Haddad Kia

I was given a ride home and back to the dealership,but six hours for an oil change and tire rotation with an an appointment is unacceptable. I also expected the car to be washed, although they were polite six hours for an oil change and tire rotation with an an appointment is unacceptable. I also expected the car to be washed, although they were polite.The Hyundai dealership took much better care of it’s customers. I will see ifI can move my factory service to the Hyundai dealership. More

Great service the people are very welcome and the entrance but the only thing is that my car has had two visits to maintenance and this last time it was an old history code but my engine was shaking entrance but the only thing is that my car has had two visits to maintenance and this last time it was an old history code but my engine was shaking so now I’m just driving my car always thinking something might go wrong with your mike which is normal but other than that they provide great fast service and when they fix some thing they put you on warranty which is always great! Thank you to dolce and Diego from Kia for the great help More

Great improvement in service since our last experience. They were able to get the part in a timely manner and install it so we could get our car back They were able to get the part in a timely manner and install it so we could get our car back More

The dealership and people that work there are great! I love the service department, they get me in and out in no time at all. Very satisfied with Haddad Kia. 😁👍🏼 I love the service department, they get me in and out in no time at all. Very satisfied with Haddad Kia. 😁👍🏼 More

Excellent service, everyone is so nice and they answered all my questions. I always like going back. all my questions. I always like going back. More

Great experience with Dulce. Very polite and very helpful, she explains everything and makes you feel welcome and comfortable! A+ service my number 1 advisor! Very polite and very helpful, she explains everything and makes you feel welcome and comfortable! A+ service my number 1 advisor! More

Kia’s service department were friendly, quickly diagnosed the issue, and returned my vehicle back to me asap. Thanks!! the issue, and returned my vehicle back to me asap. Thanks!! More

Management and staff are always changing. My most recent experience was poor at best yet the best service experience since I got my Kia in 2020. It took 5 1/2 hours for an oil change when I w My most recent experience was poor at best yet the best service experience since I got my Kia in 2020. It took 5 1/2 hours for an oil change when I was the 4th person in line for it that morning. The advisor then charged me on another person’s account and a week later they tried telling me I still owed $110 on m6 account (I also have the maintenance package) which they claimed to not find… probably because they kept looking at someone else’s account. I would never recommend this dealership service department. More

Professional and curtious staff. They paid for and arranged transportation back to my house as they would need to keep my wife's Optima for a few days. Had car done early. Still wai They paid for and arranged transportation back to my house as they would need to keep my wife's Optima for a few days. Had car done early. Still waiting parts to repair sun roof no charge under warranty. Have always received outstanding service at Haddad for the Kia's we lease and our RAM trucks. Place is the best. George Hoss..... More

Keep my car for 3 days and made no motivations I had to keep calling to get updates very frustrating keep calling to get updates very frustrating More