Haddad Kia
Bakersfield, CA
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I was visiting the city on a weekend and my car broke down. Haddad Kia was so helpful! I was able to drop off my car on the weekend, and by Monday I had a call from them. My car needed a new transmission down. Haddad Kia was so helpful! I was able to drop off my car on the weekend, and by Monday I had a call from them. My car needed a new transmission, and they handled everything within ten days, keeping me informed the whole way through. Excellent customer service, excellent work, and a super friendly team. Shout out to Miguel and Jerry for their help. Thanks again so much!!! More
It was a good experience. Had my car back in a reasonable amount of time. I took my car in for oil change, regular maintenance. The employees were very helpful and explained w Had my car back in a reasonable amount of time. I took my car in for oil change, regular maintenance. The employees were very helpful and explained what my car needed for the next time I had to schedule it. I recommend you take your car here for its maintenance. You can trust in them. Thanks Haddad Kia. More
Courteous and professional. They called me to let me know what needed to be done gave me the option to get it serviced or decline. They called me to let me know what needed to be done gave me the option to get it serviced or decline. More
Very rude! I got letter to get repair for trunk latch! When I got there I was told to come back later when I get a new letter! No letter, still not fixed! Now I got letter to get repair for trunk latch! When I got there I was told to come back later when I get a new letter! No letter, still not fixed! Now my driver side mirror doesn't work! I would not recommend any Kia Dealership to anyone!! Janice Bates. More
The service dept sucks! Even if you have an appt, they will bump your car back. I was told my car wld be done in 1 1/2-3hrs for a standard oil change. My appt was at 7am and Even if you have an appt, they will bump your car back. I was told my car wld be done in 1 1/2-3hrs for a standard oil change. My appt was at 7am and car wasn’t done til 12! When asked what the issue was, no one cld give me an explanation. The service techs weren’t helpful and seemed to be annoyed with the tech that was assisting the customers needing oil changes….which was the bulk of the line. We waited in line for 30mins because no one else wld assist the guy! More
I had an appointment which was nice because they took my car as soon as I arrived to start my service for the routine oil change and 15 point inspection. I only waited an hour tops. The service person that car as soon as I arrived to start my service for the routine oil change and 15 point inspection. I only waited an hour tops. The service person that assisted me name Tim was even helpful. He even explained the fuel induction process to me which help me to understand how I can increase the longevity of my car performance. I appreciated the information. More