Haddad Kia
Bakersfield, CA
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Alex and Miguel and they’er team were very helpful and explained everything that we needed in our car, I would recommend them to everyone explained everything that we needed in our car, I would recommend them to everyone More
My vehicle was experiencing performance issues, Although it took several days before the work commenced, II was very satisfied with the completed warranted repairs. My service rep was friendly, professional it took several days before the work commenced, II was very satisfied with the completed warranted repairs. My service rep was friendly, professional, and accommodating throughout my service experience. More
It is way to expensive to get a car fixed there. The fact that I have to pay separate 150$ to look at 2 different issues is ridiculous. It should only be 1 payment of 150$ to look at the cars issues The fact that I have to pay separate 150$ to look at 2 different issues is ridiculous. It should only be 1 payment of 150$ to look at the cars issues…pretty much like how all other auto shops are. Then on top of that, I feel like I was misguided with the price of what it was going to cost to fix what was wrong. So I was told that the 150$ was going to be included in the final price. I get a call and they tell how much the thing was going to cost and they just tell me what I owe on top of the 150$. When I Approved the fix I was under the impression that the price told to me was also including the 150$. I don’t appreciate being misguided like that. More
My warranty was paid for, but showed cancelled, so I was being told I had to pay for my service. After waiting almost an hour to speak to someone in finance, they couldn't help me. I was finally able to res being told I had to pay for my service. After waiting almost an hour to speak to someone in finance, they couldn't help me. I was finally able to resolve the issue by calling the warranty provider, who informed me that the dealership had cancelled my warranty, and that THEY were refunded (meaning, the dealer had my almost 5k paid). I walked over to accounting and it was all sorted. My whole morning was wasted, but at least I was finally getting service, right? Wrong. They ran out of oil. More
They gave fast great service. All the paperwork done quickly. Joe Gonzales very helpful and polite.Also the finance office manager Joseph very helpful also. All the paperwork done quickly. Joe Gonzales very helpful and polite.Also the finance office manager Joseph very helpful also. More