Haddad Kia

Service department is great. Fast service and excellent help. Overall the dealership is the best. Fast service and excellent help. Overall the dealership is the best. More

The staff has been accommodating to the services I needed for my Kia Niro 2022. for my Kia Niro 2022. More

Customer service needs professional to training. Staff standing around and gossiping. Very rude clerk handling lift rides. Kept getting address wrong. I ended up paying for my own ride. They told Staff standing around and gossiping. Very rude clerk handling lift rides. Kept getting address wrong. I ended up paying for my own ride. They told me it would be ready in 3 hours and then they tell me it won't be done till next day. I will never buy a Kia again and will not recommend this dealer. It has lost all credibility More

Great service, friendly folks and helpful staff! Oil change was quick and they were able to take me as a walk in! Oil change was quick and they were able to take me as a walk in! More

Better care when entering and exiting our vehicles! Leather steering wheel was scratched! Cover the seats so your mechanics don’t dirty the interior. Better professionalism in the lobby , personnel con Leather steering wheel was scratched! Cover the seats so your mechanics don’t dirty the interior. Better professionalism in the lobby , personnel conversations should be left at home ! More

Terrible service department. No calls back . Car was there a week and half still not fixed. Absolutely dissatisfied. I will never recommend them or buy another car from them No calls back . Car was there a week and half still not fixed. Absolutely dissatisfied. I will never recommend them or buy another car from them More

Went in with a tire issue, was given the run around because they couldn't find a hole in my tire. I was finally fed up. Spoke to James the asst manager and he went above and beyond to help me. He found because they couldn't find a hole in my tire. I was finally fed up. Spoke to James the asst manager and he went above and beyond to help me. He found the hole in the tire and because I live far away he gave me a loner to fix my car and get me hoke safe. Thank you to James for all your work. More

James in service provided me top notch service for my 30K mile warranty check. I rate him A++ mile warranty check. I rate him A++ More

I am very happy with my 2021 Kia K5, but disappointed in the service department at Haddad Kia. It took 3 visits for me to finally get my vehicle serviced. The wait the first time was going to be 2 1/2 - 3 h the service department at Haddad Kia. It took 3 visits for me to finally get my vehicle serviced. The wait the first time was going to be 2 1/2 - 3 hours, so I made an appointment. I got to the dealership about 15 minutes before they opened. There were 5 of us waiting for them to open. I was the only one with an appointment at 7am. They took the 4 walk-ins before my scheduled appointment putting me at a 1 1/2 hour wait. I had to get to work, so I left. I went back in another day when I had time to wait. They advisor did remember me and apologized for this issue on the day of my appointment. I think when the doors open they should ask for scheduled appointments to come up to the counter first. Otherwise, what’s the point of having an appointment? More

The service people were rude and didn’t give me any info on keeping my car for three days, every time I called the lady had a bitchy smart xxx attitude and even with my mom called she was the same way, you on keeping my car for three days, every time I called the lady had a bitchy smart xxx attitude and even with my mom called she was the same way, you guys need to learn customer service as long as telling your customers all the info instead of brushing it off like it was nothing! More