Haddad Kia
Bakersfield, CA
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I have shopped at Haddad even before I bought my 2004 spectra and 2019 Forte. I bought a new 1991 Mitsubishi from them before they started selling Kias. I have always had great salespeople and service spectra and 2019 Forte. I bought a new 1991 Mitsubishi from them before they started selling Kias. I have always had great salespeople and service there More
The women in the front of service department is about the only thing that I was happy with. Replacement of belts, hoses, and brakes were all recommended for replacement on pickup paperwork however in the mon only thing that I was happy with. Replacement of belts, hoses, and brakes were all recommended for replacement on pickup paperwork however in the month that the service department had my vehicle no recommendation was made to me. The car looked like it had sat for the whole month, covered in dirt completely filthy. When I got the car back I had to reinstall the fuse box cover as it was not put back on. I also had to fix the weatherstripping around the chrome trim that I paid to have replaced. When I drove the car off the lot the AC was blowing straight hot air, which was not one of the problems that I took it in for. I turned around and brought it back. The service manager said the radiator replacement has nothing to do with the AC but they would look at it. After about 2 hours I had to call back to get an update. When I called the service manager said all he did was drive it to the back and it started working... 2 hours? 2 hours to drive it around back and I had to call to check on it instead of someone calling me. Hopefully I don't breakdown in the Bakersfield area again. With all that said the lady's working in the front office of the service area were polite and did a great job. More
Alex the manager is great, Luster the kia lead tech is awesome. Good overall experience. At the end of the day I give an good review, I just wish they provide a loaner vehicle while warranty work is being awesome. Good overall experience. At the end of the day I give an good review, I just wish they provide a loaner vehicle while warranty work is being performed. More
The leadman James and his staff never fail to provide accomodating service for me as a loyal customer. The team always go over and beyond to give me direct communicating with me before and during my car' accomodating service for me as a loyal customer. The team always go over and beyond to give me direct communicating with me before and during my car's maintenance. More
I went to Kia Haddad and Miguel Arcia the Service Advisor went above and beyond to help me make sure I get a new car battery ready in time for my big trip the next day. Thank you so much Miguel! went above and beyond to help me make sure I get a new car battery ready in time for my big trip the next day. Thank you so much Miguel! More