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Haddad Kia

Bakersfield, CA

4.3
1,288 Reviews

5445 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 1,288 reviews

November 09, 2022

the service in the service department was horrible. they will make you a lunch appointment when everyone is gone. everyone’s attitude is terrible in there. More

by That G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
November 09, 2022

Ok service overall. It’s a nuisance that they only offer maintenance Monday through Friday. I received a coupon directly from the dealership but it turned out to be fals More

by Erik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
November 08, 2022

I will never take my car 🚗 back even with warranty customer service is awful and so is everyone More

by Debralaylaallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dulce, Pam Waldo
November 08, 2022

Staff very helpful and friendly. Offered ride home and a pick up ride as well. More

by Sassie
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dulce
November 08, 2022

They were great. My car was fixed so much faster than I thought it would be. I also got my phone reconnect edto my car. Everyone was so friendly and helpful. Good ex More

by mercerc41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
November 03, 2022

Hard to get ahold of, had to go back 4 times to pick up my car. They lost the keys. Had my car for over two weeks ultimately not fixing anything. The mechanic was embarrassed that they didn’t wash it befor More

by Jorge_vaquera23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dulce , Pam Waldo
November 01, 2022

They were fast and efficient when dropping off my car. The staff was polite and pleasant. More

by Derek R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel Arica
November 01, 2022

Customer service was not good at all they couldn’t even meet the accommodation of my warranty guarantees. More

by nettyeddie9418
Recommend Dealer
No
Employees Worked With
Not the right person
October 29, 2022

3 hours for an oil change…. Just to long!!!!! When you call they take for ever to pick up the phone.. since it’s the only dealer me I am forced to use it and just deal with it More

by joseestrada6264
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dulce
October 21, 2022

Very fast and friendly service. Let me know what I needed to have done and exactly what was going on with my car. Would definitely recommend and will definitely be going back! More

by ksmith8281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex/Eva
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