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Haddad Kia

Bakersfield, CA

4.2
1,270 Reviews

5445 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 1,270 reviews

October 29, 2022

3 hours for an oil change…. Just to long!!!!! When you call they take for ever to pick up the phone.. since it’s the only dealer me I am forced to use it and just deal with it More

by joseestrada6264
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dulce
October 21, 2022

Very fast and friendly service. Let me know what I needed to have done and exactly what was going on with my car. Would definitely recommend and will definitely be going back! More

by ksmith8281
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex/Eva
October 21, 2022

We delivered the vehicle to Kia for a recall. They did not call us back the day we delivered it. So they had to keep it overnight. They still didn’t call us the next day. We had to call them to s More

by Robanddi8
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pam Waldo
October 18, 2022

Friendly Service, was able to get my vehicle in and out in a timely manner. More

by eva_chaidez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Johnson, Pam Waldo
October 14, 2022

Good but tracker once car is checked in wasn’t updated as it should be. Better explanation of what has to be done and what’s recommend and what’s required to do this visit.. that was given to me on final rec More

by Eugina Jenkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t work Sales worked with Service Department
October 11, 2022

It was time for new tires. James and the team treated me awesome. High rated! More

by Mbrsnydr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James
October 04, 2022

The service was real EXELENTE. They took care of my car immediately. Thank you guys. Keep it up.!!!!! More

by Mynor Vargas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miguel
October 04, 2022

With an appointment, it still took almost 2 weeks to get a diagnosis and have recall problems fixed. What's the point of the appointment in the first place. I was also charged a full hour of service to chec More

by Josh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Timothy
September 28, 2022

I am new to the dealership and I was not told how long they would keep my vehicle, I had a 7:00 appointment and I got my car at 5:00. No updates whatsoever I had to call the manager to see what was the pr More

by Roxanne Verdasco
Recommend Dealer
No
Employees Worked With
Service advisor was Miguel
September 27, 2022

Was immediately greeted and attended to, service was quick! Timothy Johnson made the process of getting the car serviced easy. The mechanics were just as friendly and did a great job! More

by Carlos M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Johnson
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