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Haddad Kia

Bakersfield, CA

4.2
1,268 Reviews

5445 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 1,268 reviews

March 10, 2023

I was here for anti-theft updated software recall. I live in Lake Isabella. 100 miles round trip. Courtesy transportation should be an essential item of your service. Vanessa, front desk lady, was e More

by Sylvia Bone
Purchase Time
Recommend Dealer
No
Employees Worked With
Vanessa. , Pam Waldo
March 10, 2023

The auto advisors stay over worked and understaffed with limited abilities to fully provide the service and trust that was much needed for the entire time my car was serviced from start to finish. After pic More

by vanescastre
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Miguel Arcia, Pam Waldo
Mar 10, 2023 -

vanescastre responded

My car was not under warranty and I did not purchase it from Kia!

March 09, 2023

It was crowded around the door. The opposite should have been used as well with a number system so that people could have been seated as they came in which would have prevented the More

by Tonia Lynch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
March 08, 2023

Very good service they resolved All of my cuestións,they took less time than they were specting More

by lupita Ortiz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Delia Herrera , Pam Waldo
March 07, 2023

Customer service was great but the wait time too long with appointment made in advance More

by juanitaperezjp2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
March 04, 2023

Great customer service they were very friendly an helpful they told me a time frame an my car was done within that time an gave me some quotes for my car I would go back More

by Debbiefimbres0107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
March 04, 2023

Can't complain other than not having any transportation for a few days. Other than that great service. I'd say I have a good experience More

by Josearturo0595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel arcia
March 01, 2023

Nice people, takes forever to get an appointment with service though. Kinda slow to reply as well. More

by bobthebuilder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
February 28, 2023

Service and Sales Department, Miguel, and Rick is super to work with. Appreciate this Dealership. More

by Delight Fitch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sales. Rick Armijo, Service, Miguel Arcia, super to work with., Pam Waldo
February 26, 2023

getting a run around one or trying to deal with a problem with the car. I’ve taken it in twice and still no resolution. We need to find out if it’s covered by warranty and if so, get the work done. More

by whollandpm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Pam Waldo
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