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Haddad Kia

Bakersfield, CA

4.2
1,268 Reviews

5445 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 1,268 reviews

March 22, 2023

The process of dropping off your can and being greeted is really easy and efficient More

by Jarred.carrillo
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
March 21, 2023

Kia has great customer service and it is always pleasant when I go in for service. Thank you Kia More

by Lolo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalia
March 19, 2023

The representative was very helpful! I had several questions about the recall on my Kia Sportage and she helped me understand what needed to be done. Thank you Haddad Kia! Linda Tootl More

by Dtootle
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
March 18, 2023

My car was in and out with a few hours excellent service they kept me updated throughout process. Highly recommend More

by johanna_duncan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
March 17, 2023

Aside from interacting with the service rep (Dulce Castro - who was professional, cordial and responsive) the experience with the service department has been poor. I suspect the dealership has a shortage of More

by Magellanpc1
Recommend Dealer
No
Employees Worked With
Dulce Castro
March 17, 2023

Wait was a little long 2. 25 hrs, but other wise pleasant! FRIENDLY STAFF! THANKS! More

by dorispennington
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayleigh Casyrsno
March 16, 2023

Horrible. A waste of time and money. Instead of trying to help people they’re trying to make a buck out of anyone that walks through their doors. Lack of peopl More

by Estefanyblanco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pam Waldo
Mar 16, 2023 -

Estefanyblanco responded

Do better at being honest.

March 16, 2023

The service maintenance team are always excellent! They are quick and efficient! James Juarez runs a great team ! More

by Trynadelacruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
March 15, 2023

We have the most wonderful salesman, Joe Gonzales. He has always been very helpful and contort be. Everyone has been very friendly. More

by Pcrisman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Gonzales, Pam Waldo
March 11, 2023

Very professional service. Received a courtesy loan car.One day service. Thank you Jordan Motten. More

by Mr. G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
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