
Haddad Kia
Bakersfield, CA
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service was great and the girl who helped me was wonderful.i have a kia rio 2020 and they updated my car that was needed for the anti thief service. friendly customer service wonderful.i have a kia rio 2020 and they updated my car that was needed for the anti thief service. friendly customer service More
In for oil change, anti-theft upgrade and tire rotation, but got charged for 7 quarts for a five quart oil limit and noted a grease leak and no call to fix as well as poor service tech response when asked w but got charged for 7 quarts for a five quart oil limit and noted a grease leak and no call to fix as well as poor service tech response when asked why no call! More
This review is for the Haddad Service Center. I am new to the area and unfortunately came across this service center as it is the only one in the area. First, they have terrible service hours whi I am new to the area and unfortunately came across this service center as it is the only one in the area. First, they have terrible service hours which means if you have a typical 9-5 job you have to take time off. Second, they held my car for 7 days just so they can tell me nothing was wrong with it. The next day I had the same exact issue with losing power and being stabbed on the road. Third, when I would follow-up because I wasn't getting an update, I would take time out of my day to get information. At one point I would get disconnected at least 4 times while being on hold. Completely unprofessional. If you want great service travel elsewhere and check their reviews. More
The service rep Delia as well as reception were very friendly and efficient. My wait was exactly as presented to me. I waited in the showroom (The Starbucks machine is awesome) My only problem was when friendly and efficient. My wait was exactly as presented to me. I waited in the showroom (The Starbucks machine is awesome) My only problem was when I was ready to leave I found that the passenger seat was left totally reclined and a used pair of rubber gloves were left on the floorboards, yet black hand marks on driver interior door handle and steering wheel?? No problem really but after leaving and driving to pick up my granddaughter at school I found a huge round creeper upside down in the back compartment of my Telluride! We had to drive all the way back to the dealership to return it. I guess someone got distracted- but why was it in my vehicle at all? I’m hoping this was just an anomaly- otherwise I’m happy with my service experience- just need to tighten up on neatness during the servicing process. More