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Haddad Kia

Bakersfield, CA

4.2
1,267 Reviews

5445 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 1,267 reviews

May 20, 2023

I have been to the dealership several times for assistance in the service department with vehicle maintenance. Each staff member I came in contact with had a friendly demeanor and were very helpful More

by A. Stevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
May 19, 2023

For two week I was told different information when it came to my car, my car was there for one week and still didn’t get the proper testing done, I lost money a time! The team at service definitely needs More

by Veronica avila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eva, dulce alex
May 19, 2023

Friendly staff, no issues. Service completed timely. Very satisfied with oil change, wheel alignment and tire rotation. Thank you! More

by AZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
May 19, 2023

This is a top of the class establishment, they are very attentive and courteous. They have almost all amenities available, I wish they would wash my car still not sure why but they don't do that anymore. More

by Sergio G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
May 18, 2023

Very nice,understanding, make u feel comfortable while your there waiting and you just feel like you care More

by melindaornelas888
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don't remember
May 17, 2023

Brand new car broke down not even 15k, 2 days after getting Maintenance, left with no car/rental. Only plus was they offered lyft so at least I didn't have to walk home. But couldn't even get an estima More

by grenteria22.gr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pam Waldo
May 17, 2023

Jerry carats I was my service advisor and he took greAt care of me and got me out quick, my salesman Rick Armijo helped me with some of my features on my car that I was concerned about , the Service and sa More

by bma031257
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Armijo in Sales and Jerry carasco in Service
May 15, 2023

Love that they now open the gate so you don’t have to wait outside the dealer. Fast, friendly service. More

by Alanrz777d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa, Many, Pam Waldo
May 12, 2023

Good service, good customer service from scheduling an appointment to complete my car service and recall. More

by gomezli15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pedro, Pam Waldo
May 11, 2023

They took to long to repair the vehicle and when calling to get an update it’s very hard getting someone to answer the phone or call you back. More

by pinorob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dulce Castro
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