Haddad Kia

Went in as a walk in didn’t think I would be done same day very quick and smooth day very quick and smooth More

I've been a customer with KIA since 2016. I've always been treated like Family! I've always been treated like Family! More

Awesome customer service especially with Delia Herrera she let me know what was needed and covered she let me know what was needed and covered More

They could work on the intake/greeting process and phone etiquette, but the Service Dept. has improved in the last year. It still has room, but is getting better. The Sales Dept. is always great and when t etiquette, but the Service Dept. has improved in the last year. It still has room, but is getting better. The Sales Dept. is always great and when they see me in Service, my Sales person always acknowledges, says Hello and checks to see how everything is going. More

My service was fast, friendly, and efficient. Staff was very helpful, I’d go again. Staff was very helpful, I’d go again. More

Friendly staff that are happy to work with you. I love an hour away from this dealership and there is another Kia Dealership that is much closer. Haddad has superior customer service and I will con I love an hour away from this dealership and there is another Kia Dealership that is much closer. Haddad has superior customer service and I will continue to drive the extra miles just for that service. More

This was the worst service I've ever received, did not have an actual drive up area to service your vehicle. There was zero parking available. I had to park at the dealership next door and walk to the ser have an actual drive up area to service your vehicle. There was zero parking available. I had to park at the dealership next door and walk to the service dept. Communication was horrible. More

This dealership was very professional, they were very welcoming coming in, and they reassured me what I needed done to my car! They were really fast and very helpful 💪. welcoming coming in, and they reassured me what I needed done to my car! They were really fast and very helpful 💪. More

I came at 7:00am for an oil change! My wait was long, close to 2 hours. I had an expired $10.00 off oil change and filter. Yr associate wud not honor it. I don’t drive very far, only My wait was long, close to 2 hours. I had an expired $10.00 off oil change and filter. Yr associate wud not honor it. I don’t drive very far, only city streets , so my mileage does not use up as Kia assumes it shud be. More

Dulce in service is amazing super responsive very understanding. My car was in service for over a year and 3 months and she called me all the time just letting me know there wasn’t an update but the understanding. My car was in service for over a year and 3 months and she called me all the time just letting me know there wasn’t an update but the part was still ordered. Was reassuring to know I had someone atleast checking in on the vehicle and parts for me. The service supervisors are horrible and love to lie. I will never purchase a vehicle from this dealership or have a vehicle serviced there because of the supervisors. More