Haddad Kia
Bakersfield, CA
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They had my car for a month! but because it is under warranty I had to take it there. There was no communication. I had to keep calling for updates. With what I paid for a re but because it is under warranty I had to take it there. There was no communication. I had to keep calling for updates. With what I paid for a rental car I may have broke even if I would have taken it to a local mechanic. It was a very frustrating experience More
I was a little upset because I had to wait 2 months to get my car in for 3 recalls. The trunk being my top priority, due to me being a Spark (Walmart) & Uber driver. My trunk hasn’t opened all this time. get my car in for 3 recalls. The trunk being my top priority, due to me being a Spark (Walmart) & Uber driver. My trunk hasn’t opened all this time. I was told I needed to wait that long so they could be sure the parts were in. Finally get to bring it in, only to find out that parts for the trunk had to be ordered. I worked for GM for 23yrs, 7 of those years I was a Service Mgr. I know that recalls are a priority and the parts are sent ahead of time. So I have to wait till Thursday to have my trunk fixed. This has lost me a lot of money not having my trunk. So yes, I was upset More
Nice staff in service reception. My vehicle was returned cleaner than I had it. Everything looked great. Vehicle had more charge than when I arrived :) My vehicle was returned cleaner than I had it. Everything looked great. Vehicle had more charge than when I arrived :) More
Service department is horrible. Had to take my 9 month old car (9k miles) in due to check engine light. They had my car for almost 2 month. When I got it back, the light was back on Had to take my 9 month old car (9k miles) in due to check engine light. They had my car for almost 2 month. When I got it back, the light was back on in less than an hour. And now I have to wait for them ro once again determine if it’s covered under the warranty. More