Haddad Kia

They had my car for a month! but because it is under warranty I had to take it there. There was no communication. I had to keep calling for updates. With what I paid for a re but because it is under warranty I had to take it there. There was no communication. I had to keep calling for updates. With what I paid for a rental car I may have broke even if I would have taken it to a local mechanic. It was a very frustrating experience More

My first time taking my 2017 Kia in for service. I liked that they kept me up to date and did all the recall notices received. I liked that they kept me up to date and did all the recall notices received. More

Awesome service. Very polite and kind. Helpful. Communicating throughout the day. Fast service. Loved the car wash. Very polite and kind. Helpful. Communicating throughout the day. Fast service. Loved the car wash. More

The sales team is amazing the service department have their heads up their xxx. SMH their heads up their xxx. SMH More

I was a little upset because I had to wait 2 months to get my car in for 3 recalls. The trunk being my top priority, due to me being a Spark (Walmart) & Uber driver. My trunk hasn’t opened all this time. get my car in for 3 recalls. The trunk being my top priority, due to me being a Spark (Walmart) & Uber driver. My trunk hasn’t opened all this time. I was told I needed to wait that long so they could be sure the parts were in. Finally get to bring it in, only to find out that parts for the trunk had to be ordered. I worked for GM for 23yrs, 7 of those years I was a Service Mgr. I know that recalls are a priority and the parts are sent ahead of time. So I have to wait till Thursday to have my trunk fixed. This has lost me a lot of money not having my trunk. So yes, I was upset More

Nice staff in service reception. My vehicle was returned cleaner than I had it. Everything looked great. Vehicle had more charge than when I arrived :) My vehicle was returned cleaner than I had it. Everything looked great. Vehicle had more charge than when I arrived :) More

The customer service representative was very kind and attentive with my needs. The service was fast! attentive with my needs. The service was fast! More

Service department is horrible. Had to take my 9 month old car (9k miles) in due to check engine light. They had my car for almost 2 month. When I got it back, the light was back on Had to take my 9 month old car (9k miles) in due to check engine light. They had my car for almost 2 month. When I got it back, the light was back on in less than an hour. And now I have to wait for them ro once again determine if it’s covered under the warranty. More

Awesome and friendly customer service. My advisor Delia was great and amazing will definitely return for my service needs My advisor Delia was great and amazing will definitely return for my service needs More

delia was very helpful, kind. it was my daughter’s first oil change for for her car and she was kind and helpful and i appreciate her for that. it was my daughter’s first oil change for for her car and she was kind and helpful and i appreciate her for that. More