Haddad Kia
Bakersfield, CA
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Agent /Specialist Delia was wonderful to deal with . Agent was very professional , welcome and efficient. Drive whom picked me up in the Shuttle was also very prompt and professional. Agent was very professional , welcome and efficient. Drive whom picked me up in the Shuttle was also very prompt and professional. More
I was able to walk in without an appointment to get an 8000 mile maintenance check on my vehicle. I was assisted by Delia who was very helpful & efficient. She informed that I could wait for my vehicle & 8000 mile maintenance check on my vehicle. I was assisted by Delia who was very helpful & efficient. She informed that I could wait for my vehicle & that it would be ready within 1.5hrs which indeed it was ready by then. She did apologize for the no car wash as they were short staffed but that did not bother me at all. I was glad to have received great service in a reasonable time. More
Customer service is mediocre and has not been getting any better. No more uber service and had to take adjacent dealership shuttle. The person driving was extremely intrusive and had racist and misogynistic better. No more uber service and had to take adjacent dealership shuttle. The person driving was extremely intrusive and had racist and misogynistic conversations with the customers. Finance department has not returned my calls after leaving messages for two weeks. Do not recommend this dealership to anyone. More
Dulce was nice and professional and James was also very knowledgeable on my KIA. I would highly recommend this dealership to friends and family. knowledgeable on my KIA. I would highly recommend this dealership to friends and family. More
Haddad Kia is a wonderful dealership. When I took my car in for service, they had courteously reattached my car's splash shield (which had lost a few clips) for me. Customer service is ex When I took my car in for service, they had courteously reattached my car's splash shield (which had lost a few clips) for me. Customer service is excellent and they had my car ready in a timely manner. They are very clear in their communication and always kind and respectful. More
My favorite thing about this dealer is everyone who works there is friendly. The service is efficient, and they are always happy to help with any questions. there is friendly. The service is efficient, and they are always happy to help with any questions. More