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Haddad Kia

Bakersfield, CA

4.2
1,285 Reviews

5445 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 1,285 reviews

October 03, 2024

Unfortunately they do not provide the same service they once did! Lack of communication on their part, I had to keep calling to find out the progress and/or findings. Was told it would be kept a maximum of More

by Taylor
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Martha
October 03, 2024

Very helpful and professional. Salesperson did a great job and worked with us through out the process. More

by Philferd
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy
October 02, 2024

As a first time buyer I was very nervous to go and make a purchase but Pedro went above and beyond to help out. Andre in finance went above and beyond as well answering any and all questions I had More

by vivbravocruz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Garcia, Andre Fiance Manager
October 02, 2024

The staff are great Always trying to help In overall great customer service highly recommend for everyone More

by Herrerajc106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dulce Kia , Pam Waldo
October 02, 2024

Took too long to perform a diagnosis and to replace my engine on my 2014 Kia optima More

by luz_alvarez11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Liz
October 01, 2024

Great customer service with knowledgeable and friendly staff. It was my first time there and I would 100% go back! Took great care of my vehicle! More

by nleon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob from Service Department
October 01, 2024

They need a bigger facility. There's no place to park and wait time to get an appointment is outrageous. 2 months?? BUT! All of the employees are great More

by TerriH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I did not deal with any one in sales dept., Pam Waldo
September 30, 2024

Went in as a walk in didn’t think I would be done same day very quick and smooth More

by d.hernandez31038
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
September 27, 2024

I've been a customer with KIA since 2016. I've always been treated like Family! More

by sandra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pedro Garcia, Pam Waldo
September 27, 2024

Awesome customer service especially with Delia Herrera she let me know what was needed and covered More

by pisceslonely1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delia,Herrera