Haddad Kia

I have no complaints about management here, James is professional and attentive. The rest of staff is lacking in professionalism and customer service. professional and attentive. The rest of staff is lacking in professionalism and customer service. More

We should not have had to pay $189 for a diagnostic when the problem was covered under warranty. Was told service would take 2-3 days. On day 4 had to call as we did not hear from the service department. the problem was covered under warranty. Was told service would take 2-3 days. On day 4 had to call as we did not hear from the service department. More

Fast courteous service. I didn't have an appointment but I was there right at 7am and first in line for oil change. Took about an hour to complete service. I didn't have an appointment but I was there right at 7am and first in line for oil change. Took about an hour to complete service. More

Great customer service. I come to do my oil change and they are friendly, reliable, and professional. I come to do my oil change and they are friendly, reliable, and professional. More

Went it to get my car serviced and the lady that helped me was so nice! Great customer service me was so nice! Great customer service More

Very friendly staff and quick service even without an appointment. It was a positive experience. appointment. It was a positive experience. More

Great customer service someone approached me right away and had my car ready in less than 24hours! and had my car ready in less than 24hours! More

The visit was great. My service time was as quoted. My car was returned clean and ready to go. My service time was as quoted. My car was returned clean and ready to go. More

Good service and they have fast service and the workers are good and also nice are good and also nice More

Took my car in to get a recall cleared and to have my rotors checked. Service department DID NOT communicate with me about the status of my vehicle at all, I had to call to ask for an update. They had my rotors checked. Service department DID NOT communicate with me about the status of my vehicle at all, I had to call to ask for an update. They had my car for 10 days and did not provide any other form of transportation. My service advisor told me that she did not phone me to provide an update because apparently, I said "I was going to call my husband and then call them back." This is funny considering I do not have a husband. It's like she picked the most generic thing for a woman to say and used it as her excuse to put the blame on me. This experience was so frustrating I seriously considered asking them what it'll cost to return the lease early just so I never have to deal with them again. More