Haddad Kia

Delia is amazing and extremely helpful! She always assists me with any questions I have! She always assists me with any questions I have! More

They always get me in and out as quickly as possible everyone is so very nice and professional everyone is so very nice and professional More

Makayla, our service advisor was great. Talked to Sue everything when we dropped off the car and called us promptly when it was done. Five stars even took care of the open recall that we we Talked to Sue everything when we dropped off the car and called us promptly when it was done. Five stars even took care of the open recall that we were not aware of. More

Good Service Excellent service profient in time everything is acurate pallllnt on time and pat everything is acurate pallllnt on time and pat More

Very friendly helpful and fast. Very quick to help me and was very kind during the whole process Very quick to help me and was very kind during the whole process More

Found friendly and timely service for my kia soul. Was not happy to find out that my shocks were not covered. Was not happy to find out that my shocks were not covered. More

They were very kind and explained thoroughly what my car needed. I really appreciated the ride to and from work which made the whole process even easier! Thank you needed. I really appreciated the ride to and from work which made the whole process even easier! Thank you More

This dealership has good customer service and we were attended right away, the service took about 1 hour and as soon as it was ready we were called right over. attended right away, the service took about 1 hour and as soon as it was ready we were called right over. More

We are long-time customers that have purchased 6 vehicles from Haddad over the years. Last week, we took our car for a warranty issue but they didn't do a complete inspection and didn't dissassemble the stee from Haddad over the years. Last week, we took our car for a warranty issue but they didn't do a complete inspection and didn't dissassemble the steering column, which was the source of our complaint. They said we needed an alignment, although one was done only a week prior. The receptionist said we *need* brakes and tires, but that wording is illegal and they had no measurements to back up the claim. They kept the car for a week and never contacted us. In the end, they charged $283 for an incomplete inspection, one that we were told would be covered by the warranty. Ultimately, the issue with the car remains. We are extremely dissatisfied and will be following up with the Bureau of Automotive Repair More

I have no complaints about management here, James is professional and attentive. The rest of staff is lacking in professionalism and customer service. professional and attentive. The rest of staff is lacking in professionalism and customer service. More