Haddad Kia
Bakersfield, CA
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I went in for an oil change and was charged for my fluids and was not informed until I had to pay and they expected me to pay for a service I didn’t ask for and was not informed until I had to pay and they expected me to pay for a service I didn’t ask for More
When we bought in 2015 we ended up going to Covina, CA (2hr+ drive). Sales were unwilling to find what we needed. With regard to recent service call, the diagnosis was suspect, asked to follow up and they (2hr+ drive). Sales were unwilling to find what we needed. With regard to recent service call, the diagnosis was suspect, asked to follow up and they didn't satisfy. We ended up buying a vehicle from another manufacturer that weekend. More
Service department is deceptive and way overpriced. Car was there for a week with nothing done and I ended up paying almost $800 to get a radiator Hose replaced. Had to pay $189 for every code that ca Car was there for a week with nothing done and I ended up paying almost $800 to get a radiator Hose replaced. Had to pay $189 for every code that came up on the diagnostic test. One told me the airbag wasn’t working which I already knew because the airbag light was on and I never asked for that to be checked. Spoke to Alex in customer service left messages for Heath the general manager, nobody resolved my situation so I got my car out of there More
I think they do an excellent job. I trust them with my car. When the service is done my car looks as good as when I dropped it off there. I like the complimentary car wash they do to I trust them with my car. When the service is done my car looks as good as when I dropped it off there. I like the complimentary car wash they do to it and the I like the service package they provide, I’ve always done the service package and will continue doing that when I need to take it in for service. I will always choose Kia when it comes to buying cars there I’ve owned two souls and a Kia spectra and a sportage, all new cars. Just want to say awesome job kia keep up the good work. 😎👍 More