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Haddad Kia
Bakersfield, CA
1,287 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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February 21, 2020
Had an issue with an outside mirror. Vanessa in the Had an issue with an outside mirror. Vanessa in the service department was very professional in taking care of my issue. She ordered the part right Had an issue with an outside mirror. Vanessa in the service department was very professional in taking care of my issue. She ordered the part right away, and assured that she would follow up when it comes in...AND I TRUST THAT SHE WILL...due to a previous experience with her following through just as she promised! She is now my “go to” person for any interactions with Haddad Kia in Bakersfield! VERY NICE, PROFESSIONAL PERSON, representing Kia proper! More
by V Sweet
Employees Worked With
Vanessa
February 19, 2020
I’ve usually had good results with this dealer, however this time I’m very disappointed in the fact they want to run additional diagnostic tests at a charge of $145.00 per test to find out what is wrong wi this time I’m very disappointed in the fact they want to run additional diagnostic tests at a charge of $145.00 per test to find out what is wrong with my vehicle... NOT happy! More
by skblackhawk
Employees Worked With
Not sure, but I think it was Jessica?
February 17, 2020
Absolutely great service !!!I was originally a bit apprehensive about purchasing the service warranty with my new Optima , but hands down well worth the investment!! I showed up as a walk in -was gree apprehensive about purchasing the service warranty with my new Optima , but hands down well worth the investment!! I showed up as a walk in -was greeted and all the service advisor took care of the rest , my vehicle was even cleaned up upon final completion!!!! More
by Rcb_ebv
Employees Worked With
Andrea Tilley, Enrique Alvear, David Miller
February 15, 2020
Rubens was very helpful and explained everything to me. I never knew you where supposed to get a oil change and tire rotation done at the same time. Thank you. never knew you where supposed to get a oil change and tire rotation done at the same time. Thank you. More
by Ladyocr
Employees Worked With
Reuben
February 15, 2020
Service there is all was A-1...always a great job..Checking the car was fast and easy.. But I call to make appointment..and they wash my car too. job..Checking the car was fast and easy.. But I call to make appointment..and they wash my car too. More
by Marta G..
Employees Worked With
Andrea Tilley, Enrique Alvear, David Miller
February 12, 2020
The service department needs work, the service writer was rude and seemed like she didn’t like her job. this was not express service it too more then 2 hours for just a oil change. rude and seemed like she didn’t like her job. this was not express service it too more then 2 hours for just a oil change. More
by Nduval
Employees Worked With
Andrea Tilley
February 11, 2020
Great service from start to finish. I was provided a loaner car and Rich delivered it to my job!! Great customer service Thank you to Rich and James!!! loaner car and Rich delivered it to my job!! Great customer service Thank you to Rich and James!!! More
by Mhernandez
Employees Worked With
Rich and James
February 08, 2020
I have been dealing with Haddad Kia for 16 yrs . The staff at this dealership is professional knowledgeable and helpful. I highly recommend this dealership to anyone looking for a new or used vehicle. I staff at this dealership is professional knowledgeable and helpful. I highly recommend this dealership to anyone looking for a new or used vehicle. I also recommend their vehicle service dept. More
by e.j.ferreira
Employees Worked With
Rich Soltero, Andrea Tilley
