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Haddad Kia
Bakersfield, CA
1,287 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,287 reviews
July 25, 2020
James was really helpful and provided excellent customer service! We were very concerned we would have a large bill and since we spent over $4,000 on this vehicle earlier this year we were so thankful this service! We were very concerned we would have a large bill and since we spent over $4,000 on this vehicle earlier this year we were so thankful this bill wasn't too big! More
by Suzann
Employees Worked With
James Juarez
July 24, 2020
The service department was extraordinary! We were on the road headed home to Colorado when my car broke down. James in service took great care of me and my vehicle. The shop was booked but he got my car in road headed home to Colorado when my car broke down. James in service took great care of me and my vehicle. The shop was booked but he got my car in and fixed in less than 24 hours and back on the road home! So grateful for him and the expedited service!! More
by LKE
Employees Worked With
James in service
July 23, 2020
I have done business with 3 other dealerships as far as continued service after purchasing a vehicle-Subaru, Ford & Toyota. I did not feel your service dept was up to par with any of them. I just felt continued service after purchasing a vehicle-Subaru, Ford & Toyota. I did not feel your service dept was up to par with any of them. I just felt like a number & the staff was routinely going thru the motions. They did not really do anything “wrong”- I could just tell they were not in it to please the customer. I would rate service as mediocre. The price for oil change & tire rotation was higher than most. I have decided to go elsewhere for service. More
by merrily365
Employees Worked With
don’t know names
July 22, 2020
Amazing service. I would recommend anyone to purchase and use services through the Haddad Kia. The service department found my problem and fixed it ASAP. and use services through the Haddad Kia. The service department found my problem and fixed it ASAP. More
by Tcmreynolds
Employees Worked With
Vanessa
July 20, 2020
Great service everybody was great they did everything to make you comfortable and explained everything to me love the service tks for everything until next time make you comfortable and explained everything to me love the service tks for everything until next time More
by rebeccasalazar1031
Employees Worked With
None, Pam Waldo
July 17, 2020
Service rep was great, very responsive and accommodating with a human element, kudos. Service provided ride to a place of business and return ride, appreciated that. with a human element, kudos. Service provided ride to a place of business and return ride, appreciated that. More
by Rick
Employees Worked With
James
July 17, 2020
Great customer service! I didn’t know taking my car in would be so stress free! The employee I worked with made sure I was set up with out any worries and kept me updated about my car being fixed! 10/10 would be so stress free! The employee I worked with made sure I was set up with out any worries and kept me updated about my car being fixed! 10/10 More
by Moralesmarina90
Employees Worked With
James Juarez
July 11, 2020
Velma in the service department is always...helpful, knowledgeable, efficient and very professional. Kia took all precautions necessary do to Covid-19 this made me feel safe and comfortable. thank you knowledgeable, efficient and very professional. Kia took all precautions necessary do to Covid-19 this made me feel safe and comfortable. thank you! More
by Esther
Employees Worked With
Velma always takes care of me and provides excellent service.
July 11, 2020
We’ve always received great service from Haddad Kia!! Friendly customer service usually and repairs completed in a timely manner! Very pleased in buying our car there as well. Kia!! Friendly customer service usually and repairs completed in a timely manner! Very pleased in buying our car there as well. More
by Happy customer
Employees Worked With
Pam Waldo
