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Haddad Kia

Bakersfield, CA

4.2
1,287 Reviews

5445 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 1,287 reviews

August 07, 2020

Diego was amazing! He was able to provide great customer service and went above and beyond when it came to explaining what services I needed. The only negative was the interior of my vehicle had grease stai More

by Erik
Recommend Dealer
Yes
Employees Worked With
Diego, Pam Waldo
August 06, 2020

I had a real mishap when I bought my Kia and their customer service is & always has been exceptional. I would trust them always. Thanks More

by Toni R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The head woman in the top office always gives me top notch service. , Pam Waldo
Aug 17, 2020 -

Haddad Kia responded

Thank you for your positive review, Toni! We truly appreciate your business and look forward to working with you again in the future!

August 05, 2020

Our car needed immediate service while on a road trip. This is not our usual dealer and we had no appointment, but Vanessa in service was extremely accommodating and got us back on the road in a loaner ca More

by Cdhodson
Recommend Dealer
Yes
Employees Worked With
Vanessa
Aug 17, 2020 -

Haddad Kia responded

We are so happy to hear of your great experience with Vanessa and truly appreciate your kind review!

August 04, 2020

Took my car in at the spur of the moment. They were responsive and courteous and had me out of there within about 20 minutes More

by Mary Halford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Aug 17, 2020 -

Haddad Kia responded

Thank you for kind review, Mary!

August 03, 2020

I am so pleased with Haddad Kia Service team! There was an issue with my AC, and though they were booked, they got me in. James and the whole team was super awesome! Definitely next car is a Kia More

by Jesse C
Recommend Dealer
Yes
Employees Worked With
James Juares
Aug 17, 2020 -

Haddad Kia responded

Thank you for your kind review, Jesse! We are so happy to hear about your positive experience with our service department! We look forward to working with you again in the future!

July 31, 2020

James, the service agent was extremely helpful and responsive. The service technician did a good job on my AC, but it took too long to fix,I'm sure owing to delays from the pandemic! More

by stevea
Recommend Dealer
Yes
Employees Worked With
James, employee 133921
July 29, 2020

I always come here to get an oil change, you guys are always exceptional with the customer service, and I find that you guys have a payment plan which is great, no matter if a pandemic is going on or not More

by Ruth_5697
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
Aug 17, 2020 -

Haddad Kia responded

Thank you so much for your kind review, Ruth! We are so happy to hear of your great service experience and truly appreciate your business!

July 29, 2020

The people who worked there were super nice and helpful. I appreciate the lady who had took my discount when I went to go pick up my car. More

by ginaelopez77
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
Aug 17, 2020 -

Haddad Kia responded

Thank you for your kind review!

July 29, 2020

Good explain on car repair. Great provided on estimate. Good paitence to answer calls and call car insurance. Strongly individual on each task. Good work. More

by Bianca Veisaida
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
Aug 17, 2020 -

Haddad Kia responded

Thank you for your kind review!

Oct 23, 2022 -

Bianca Veisaida responded

Welcome!

July 28, 2020

Really like the personal attention, quick service and overall attention of the staff. Definitely love my new Kia and love this dealership and will recommend it to family and friends. More

by mturner90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego
Aug 17, 2020 -

Haddad Kia responded

Thank you so much for your kind review and for your recommendation! We love hearing from happy customers and are so pleased you had a great experience with us! We truly appreciate your business!

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