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Haddad Kia

Bakersfield, CA

4.2
1,287 Reviews

5445 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 1,287 reviews

August 27, 2020

Christian was my salesman at Haddad Kia. He is amazing. His attention to detail and and customer service is second to none. I am very happy with the quality of service and professionalism I found at this d More

by btownbobby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian , Pam Waldo
Aug 28, 2020 -

Haddad Kia responded

Thank you for your kind review! We strive for excellent customer service and are so happy Christian provided that for you! We truly appreciate your business!

August 27, 2020

I liked that Kia arranded for my Lyft ride to pick up my car. The only thing was I had another small issue but was told I would have to make another appointment to have that looked at. More

by Mclark1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
August 25, 2020

Diego was very helpful, informative, and friendly. I was able to schedule an appointment online and the website was very easy to use. Thank you. More

by RC5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego in the Service Department
Aug 26, 2020 -

Haddad Kia responded

We appreciate you taking the time to leave us a review! We are so pleased to hear about your great experience with Diego and look forward to working with you again in the future!

August 25, 2020

Service was fast and friendly as always, even with all of the considerations related to Covid the Service Center staff went above and beyond to make me feel comfortable while waiting for my vehicle. More

by Moonoverjune90
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
Aug 26, 2020 -

Haddad Kia responded

Thank you for your kind review! We are so pleased to hear about your great experience with our service department. We truly appreciate your business!

August 18, 2020

They are friendly and get u taken care of. I request Velma every time in service. She is the best. She knows what she’s doing and takes excellent care of her customers. Definitely ask for her. More

by vsmith2392
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Velma in service
Aug 18, 2020 -

Haddad Kia responded

Thank you for your kind review! We are so happy to hear of your great service experience with Velma! We appreciate your business and thank you for being a continued customer!

August 18, 2020

Excellent service. The girl who checked me in and out was very courteous & helpful. She told me what was needed but never forced a sale. More

by Jayephoto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
Aug 18, 2020 -

Haddad Kia responded

Thank you for your kind review! We truly appreciate your business and look forward to working with you again in the future!

August 16, 2020

The service was great,.so glad I got to fix the issue with my car,..and most of all the associate that helped me was so awesome!!! More

by JI
Recommend Dealer
Yes
Employees Worked With
Vanessa Marin Service dept
Aug 17, 2020 -

Haddad Kia responded

Thank you for your kind review! We are so happy to hear you had a great experience with our service department! We look forward to working with you again in the future!

August 12, 2020

Oil change alone for $56.50 is very expensive. No complimentary was because of COVID made no sense. Many employees wearing face masks wrong - not covering their nose, etc. More

by glf
Recommend Dealer
No
Employees Worked With
Unkown, Pam Waldo
August 10, 2020

I want to recognize Velma Ortega from Haddad Kia service department. She had great customer service skills and knowledge that make you feel at home. More

by M.Garcia
Recommend Dealer
Yes
Employees Worked With
Velma Ortega , Pam Waldo
Aug 17, 2020 -

Haddad Kia responded

Thank you for your kind review! We are so pleased to hear about your great experience with Velma and look forward to working with you again in the future!

August 09, 2020

Honest!!! Advisor was honest about repairs!!! James kept me updated and got my car worked on as soon as possible. Gave me pricing up front as well. More

by peteybe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Juarez
Aug 17, 2020 -

Haddad Kia responded

Thank you for your kind review! We are so happy to hear James provided excellent customer service, and we truly appreciate your business!

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