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Haddad Kia
Bakersfield, CA
1,288 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,287 reviews
September 11, 2020
Thank you for having my car readyI’m just typing extra Thank you for having my car ready I’m just typing extra words , so I can fill out this survey minimum word requirements still going Thank you for having my car ready I’m just typing extra words , so I can fill out this survey minimum word requirements still going More
by Kiaoptima
Employees Worked With
Vanessa Marin
September 08, 2020
Great service! Friendly staff! Stayed on top of my issues! I certainly recommend to friends and family! Thank you guys so much for your help! issues! I certainly recommend to friends and family! Thank you guys so much for your help! More
by bgomez7769
Employees Worked With
Vanessa and Diego
September 07, 2020
I called to make an appointment to get my car serviced they didn’t have anything available for a few weeks. I was able to drop my car off and they were able to get it in within a day. Thank you they didn’t have anything available for a few weeks. I was able to drop my car off and they were able to get it in within a day. Thank you More
by jesspattee
Employees Worked With
Pam Waldo
September 07, 2020
I took my car in to fix a recall, and when they did the system update my car messed up. They promised to fix my car or put in a new engine. After 7 months of waiting, they communicated with me just a handf system update my car messed up. They promised to fix my car or put in a new engine. After 7 months of waiting, they communicated with me just a handful of times. I would call and leave messages and they still Would fail to return them. I also had to be super persistent to get a loaner vehicle. They wanted me to lyft everywhere, and said they would reimburse me but I was pregnant at the time and uncomfortable with that, nor could afford to lyft due to being out of work for covid.This dealership lacks being prompt and lacks communication. I think I would be less upset with the situation if I got monthly updates. More
by Ady
Employees Worked With
Pam Waldo
September 03, 2020
Good customer care always busy but salesman Diego always makes the visit to the dealer pleasant. Would recommend this dealership because of its customer care team. makes the visit to the dealer pleasant. Would recommend this dealership because of its customer care team. More
by Imkaren101
Employees Worked With
Diego
August 30, 2020
I brought my Kia stinger in for service and Velma took good care of me very prompt and conscientious However I didn’t expect to spend $236 for an oil change good care of me very prompt and conscientious However I didn’t expect to spend $236 for an oil change More
by jim.bean59
Employees Worked With
Pam Waldo
August 30, 2020
Staff is friendly and always willing to help out with any questions I have. I always have a great experience when I come here. Thank you! questions I have. I always have a great experience when I come here. Thank you! More
by graceerobinson19
Employees Worked With
Rick Armijo, Pam Waldo
August 28, 2020
The dealership is extremely efficient and does great work. I have never had a complaint about the work done on the two vans we have taken to Kia. However they are very unfriendly and cold. Also, I feel work. I have never had a complaint about the work done on the two vans we have taken to Kia. However they are very unfriendly and cold. Also, I feel like maybe the inside departments, not the service/mechanics, are little shady. There was an instance where I felt like they basically lied to me to get 80 bucks out of me. Not nice, not super friendly, and help is very minimal. Even when you call in to make appointments they are SUPER short and hard to talk to. Not to mention you have to wait FOREVER to talk to anyone! More
by Ashlynn Villanueva
Employees Worked With
Pam Waldo
