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Haddad Kia
Bakersfield, CA
1,288 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,288 reviews
September 25, 2020
Well after 5 months I was happy to finally have my vehicle back after a system update to my vehicle 🚗 . But I was disappointed to have my vehicle returned dirty inside and outside. I also noticed it vehicle back after a system update to my vehicle 🚗 . But I was disappointed to have my vehicle returned dirty inside and outside. I also noticed it hadn’t been gassed up. I hope this is an issue that can and will be resolved if it ever happened next time. More
by micahp1993
Employees Worked With
Vanessa
September 24, 2020
Clean, friendly and thorough. Very knowledgeable. Would suggest friends and family to go to them for any needs. Was able to answer all our questions. suggest friends and family to go to them for any needs. Was able to answer all our questions. More
by DamitJanet
Employees Worked With
Pam Waldo
September 23, 2020
Friendly and efficient from start to finish. Helpful staff worked on my vehicle and finished in a timely manner. Every thing was thoroughly explained to me. staff worked on my vehicle and finished in a timely manner. Every thing was thoroughly explained to me. More
by leelee80565
Employees Worked With
Pam Waldo
September 22, 2020
I appreciated how quick my service was handled. Also, having a Lyft to and from the dealership fantastic. I have almost always had a great experience with Kia. having a Lyft to and from the dealership fantastic. I have almost always had a great experience with Kia. More
by Lydialove3318
Employees Worked With
Pam Waldo
September 22, 2020
Vanessa quoted me $9,000. I took it to another Kia dealership and was quoted $5800 for the same exact repair. She also said she was going to give me a list of the breakdown in costs and never did. Eve dealership and was quoted $5800 for the same exact repair. She also said she was going to give me a list of the breakdown in costs and never did. Every time I called to get ahold of her. She would answer and immediately place me in hold. I waited 30 minutes multiple times. I had to hang up and call back and tell them she kept putting me in long holds just to get some help. It seemed very obvious to me she was avoiding me. I was so confused why. I was nothing but nice to her. Even when she gave me that ridiculous quote. Worst experience ever. Took my car to another dealership and ended up getting the repair More
by Janae
Employees Worked With
Vanessa
September 22, 2020
Great customer service keep up the good work 👍 I will come back for more service.great service team and parts team keep up the good work. come back for more service.great service team and parts team keep up the good work. More
by gutierrez.jesse17
Employees Worked With
Vanessa , Pam Waldo
September 17, 2020
My wife's kia sorento would not start on 14 September. I called Haddad Kia and they gave me the number to get the car towed. The car was not looked at until the evening of the following day. Turned out the called Haddad Kia and they gave me the number to get the car towed. The car was not looked at until the evening of the following day. Turned out the battery was bad. The car was not repaired until the following day. I think this was unacceptable. Also the price of $440. Was excessive. I don't plan on recommending Haddad Kia because of this experience. More
by South
Employees Worked With
Pam Waldo
