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Haddad Kia
Bakersfield, CA
1,288 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,288 reviews
December 05, 2020
I have always had great service. I do maintenance on my cabin and air filter and replace them regular yet the service technician recommended that they needed replacement. Also there was a black substance o cabin and air filter and replace them regular yet the service technician recommended that they needed replacement. Also there was a black substance on my driver side floor mat and door threshold. ☹️ More
by Banger
Employees Worked With
Pam Waldo
November 19, 2020
Service rep Pam was fabulous she walked me to the waiting are as called me to advise of air filter needed to be changed... Pam then once my car was ready called me to pay and Pam again walked me out to my ca are as called me to advise of air filter needed to be changed... Pam then once my car was ready called me to pay and Pam again walked me out to my car removed the COVID protection plastic... I moved here to Bakersfield from Los Angeles your service is awesome... Thank you Pam your s rock star.. More
by Boopiebaby
Employees Worked With
Pam Waldo
November 18, 2020
Had a great experience with the service department. Vanessa kept in contact with me and was very friendly and knowledgeable. Would recommend friends to go there. Vanessa kept in contact with me and was very friendly and knowledgeable. Would recommend friends to go there. More
by cofield.christine
Employees Worked With
Vanessa
November 16, 2020
I feel like they lie and really didn’t check my car right after they gave me the paperwork I’ve realized the did check everything that was on the paperwork and they didn’t care! Never buying from Kia again after they gave me the paperwork I’ve realized the did check everything that was on the paperwork and they didn’t care! Never buying from Kia again More
by jj1018
Employees Worked With
Pam Waldo
November 14, 2020
Got me in and out in a timely matter only took about an hour after coming in at 4 and when I needed to leave for a meeting the made sure to get me competed by the time I said I needed to leave very friendl hour after coming in at 4 and when I needed to leave for a meeting the made sure to get me competed by the time I said I needed to leave very friendly as always More
by camille.lucas001
Employees Worked With
Pam Waldo
November 09, 2020
I know this difficult times and we all are feeling the stress. For me I hv been out of work 6 months but I feel this trip to ur service department lack in caring for the customer We should never lose o stress. For me I hv been out of work 6 months but I feel this trip to ur service department lack in caring for the customer We should never lose our good customer service More
by Cjpainter26
Employees Worked With
Service department kia
November 06, 2020
This place is ridiculous I bought my can in June and I bought a service plan. I have been in twice one for an oil change. And both time they came I never bought one. They act like I am trying to get a fre bought a service plan. I have been in twice one for an oil change. And both time they came I never bought one. They act like I am trying to get a free oil change from them. I shouldn’t need to bring all my paperwork just to prove I have a service plan. Worst dealership ever. More
by Mikej
Employees Worked With
Service department
November 05, 2020
I have a warranty through Kia & used the hotline to request a tow for my car. The tow & service was all paid for & everything was completed in 48 hours. Everything went smoothly, and I’m satisfied with request a tow for my car. The tow & service was all paid for & everything was completed in 48 hours. Everything went smoothly, and I’m satisfied with both the dealership & the Kia warranty. More
by Jenniferh
Employees Worked With
Pam Waldo
November 05, 2020
Do not ever use the service department. They are rude and do not care about the customer. They will treat you like crap and your car. Mine was damaged and left with windows open over night in their lot. It w do not care about the customer. They will treat you like crap and your car. Mine was damaged and left with windows open over night in their lot. It was a purchase that was there for warranty inspection and they damaged it. More
by Unhappy&violated customer
Employees Worked With
Velma, rueben
November 05, 2020
Very slow on doing the repair and poor communication on behalf of the staff to keep me informed on the progress of my vehicle from beginning to end. behalf of the staff to keep me informed on the progress of my vehicle from beginning to end. More
by deborah7713
Employees Worked With
Deigo
