Haddad Kia
Bakersfield, CA
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Staff was friendly. Staff communicated with me about what was going on with my car. The service department finished with my car faster than anticipated. was going on with my car. The service department finished with my car faster than anticipated. More
This is the first time it took 3 hours for an oil change and tire rotation. Next time I hope this does not happen CS needs to be more clearer when they say running behind. I had apt at 10am and arrived ear and tire rotation. Next time I hope this does not happen CS needs to be more clearer when they say running behind. I had apt at 10am and arrived early, which was not considerate More
My frustration with the service dept is always the time. I had an appointment at 1 and asked how long it would because I had to pick up my kids at 4. I was told and hour and a half and I received a call at I had an appointment at 1 and asked how long it would because I had to pick up my kids at 4. I was told and hour and a half and I received a call at 3:50 saying it was done. I had been in a panic because my car had both car seats needed to pick up my kids. The saving grace has always been and continues to be the customer service employees who are the nicest people. More
Paid $1500 for the wrap around warranty when I bought my car in 2014 and they don’t honor it. Was not happy with the outcome of my visit 😡😡😡 I need a denial letter stating why my repair wasn’t approved. car in 2014 and they don’t honor it. Was not happy with the outcome of my visit 😡😡😡 I need a denial letter stating why my repair wasn’t approved. Bad business Haddad Kia! More
Service center is friendly and Pam Waldo was very knowledgeable and funny. Definitely need more people like her around. She showed me a few cars I had interest in and answered all my questions. knowledgeable and funny. Definitely need more people like her around. She showed me a few cars I had interest in and answered all my questions. More
No complaints. Prompt kept me informed. Covid19 made it a bit strange, but very attentive employees. Reasonable price; no issues. Maintenance is maintenance, but they made it painless. bit strange, but very attentive employees. Reasonable price; no issues. Maintenance is maintenance, but they made it painless. More