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Haddad Kia

Bakersfield, CA

4.2
1,288 Reviews

5445 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 1,288 reviews

January 14, 2021

Staff was friendly. Staff communicated with me about what was going on with my car. The service department finished with my car faster than anticipated. More

by Gmholden7600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
Jan 22, 2021 -

Haddad Kia responded

Thank you so much for sharing your experience and for your kind review! We truly appreciate your business and look forward to working with you again in the future!

January 14, 2021

Everything was great. Gerry johnson. I don’t have 25 words ccccccccc cc cc cc cc cc cc cc cc cc cc cc cc cc cc More

by boo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa
January 13, 2021

This is the first time it took 3 hours for an oil change and tire rotation. Next time I hope this does not happen CS needs to be more clearer when they say running behind. I had apt at 10am and arrived ear More

by Sandranajera1953
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven
January 13, 2021

I didn't need an air filter because I don't drive enough miles that's why I turned it down and Cabin filter ok. More

by t.monty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
January 12, 2021

My frustration with the service dept is always the time. I had an appointment at 1 and asked how long it would because I had to pick up my kids at 4. I was told and hour and a half and I received a call at More

by lsniffin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
January 11, 2021

Paid $1500 for the wrap around warranty when I bought my car in 2014 and they don’t honor it. Was not happy with the outcome of my visit 😡😡😡 I need a denial letter stating why my repair wasn’t approved. More

by Onemadwoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Velma Ortega
January 09, 2021

Service center is friendly and Pam Waldo was very knowledgeable and funny. Definitely need more people like her around. She showed me a few cars I had interest in and answered all my questions. More

by Sam.martinez080587
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
Jan 22, 2021 -

Haddad Kia responded

Thank you so much for sharing your experience and for your kind review! We are so pleased to hear about your positive experience with Pam! We truly appreciate your business and look forward to working with you again in the future!

January 07, 2021

Great customer service provided by Vanessa. Good job. The part that I need was a little expensive for just a fuse. Will take my car in the future More

by Fran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pam Waldo
Jan 18, 2021 -

Haddad Kia responded

Thank you so much for your kind review! We truly appreciate your business and look forward to working with you again in the future!

January 05, 2021

Always get the best service and they are always fast. I could always count on the kia service team to take care of my vehicles. More

by Pgarcia94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa and Christian in parts
Jan 06, 2021 -

Haddad Kia responded

Thank you so much for your kind review! We are so pleased to hear about your positive experience with our service department! We truly appreciate your business!

January 05, 2021

No complaints. Prompt kept me informed. Covid19 made it a bit strange, but very attentive employees. Reasonable price; no issues. Maintenance is maintenance, but they made it painless. More

by jaycsmith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maintenance
Jan 06, 2021 -

Haddad Kia responded

Thank you so much for your kind review! We truly appreciate your business!

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