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Haddad Kia

Bakersfield, CA

4.2
1,267 Reviews

5445 Gasoline Alley Dr

Bakersfield, CA

93313

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Showing 1,267 reviews

April 16, 2024

I went in for an oil change and was charged for my fluids and was not informed until I had to pay and they expected me to pay for a service I didn’t ask for More

by Emily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pam Waldo
April 12, 2024

Makayla did a great job and was super helpful. She was very kind and easy to talk to. More

by Valdezdominic86
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikaylah
April 10, 2024

When we bought in 2015 we ended up going to Covina, CA (2hr+ drive). Sales were unwilling to find what we needed. With regard to recent service call, the diagnosis was suspect, asked to follow up and they More

by kentjmckee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
unknown service tech, Service writer - Dulce
April 10, 2024

Usually unavailable to find the electrical issues with the vehicle. Took 6 days for a diagnostics. Even with an appointment. More

by letty.gage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dulce, Pam Waldo
April 09, 2024

Service department is deceptive and way overpriced. Car was there for a week with nothing done and I ended up paying almost $800 to get a radiator Hose replaced. Had to pay $189 for every code that ca More

by Ireneandco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex. Customer service, Pam Waldo
April 04, 2024

Excellent customer care and attention to what customer needs. No pushy salesmen. They work hard to please customer. More

by kristimserrano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikaylah Hernandez
March 31, 2024

I think they do an excellent job. I trust them with my car. When the service is done my car looks as good as when I dropped it off there. I like the complimentary car wash they do to More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Delia herrera, Pam Waldo
March 31, 2024

Makayla was a great customer service upon arrival greeting me and attending to me and my vehicle right away More

by stephanie.hern6241
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MAKAYLA AND EVA
March 31, 2024

Had an appointment for a diagnostic and all they had to do was top off my oil. Took almost 3 days to get my car back from them. More

by Rubioraquel90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pam Waldo
March 30, 2024

Friendly service and all employees seem knowledgeable and helpful. No one is pushy which is a plus. Clean facility More

by Wendy O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michaela I believe , Pam Waldo
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