Haddad Dodge RAM
Bakersfield, CA
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So disappointed in this dealership.I brought my work So disappointed in this dealership. I brought my work truck in because of some recalls and my paperwork stated it would be done by 6:15pm. At 6:00 I So disappointed in this dealership. I brought my work truck in because of some recalls and my paperwork stated it would be done by 6:15pm. At 6:00 I called in because no one had called me and the operator told me everyone had gone home except for salesmen. I told her I needed my truck for business tomorrow and she stated there was no manager for me to talk?? I had to change my work schedule because I had NO TRUCK!!! What kind of customer service is that??? I missed out on a days wages because you had my truck. As far as I’m concerned you owe me a days wages.. Sad thing is, I have my warranty with you and I have to use you. Not right!!! More
Attitude It’s My frist time buying dodge Ppl who works there once they sell u the vehicle they don’t want to help you And vehicle gives me werid proble It’s My frist time buying dodge Ppl who works there once they sell u the vehicle they don’t want to help you And vehicle gives me werid problems Sometimes the touch screen wouldn’t connect the Bluetooth so instead of helping me nicely they tell me idk how to connect the Bluetooth Speakers make werid noise like they about to dead Only one person I like is Paul Grewal More
Put services on invoice that were not completed. Very disappointed in haddad service. This is 2nd incident of poor service and customer service. May never repeat as customer I have bought 3 vehicles fro disappointed in haddad service. This is 2nd incident of poor service and customer service. May never repeat as customer I have bought 3 vehicles from them More
My experience at Haddad was an absolute travesty. This is the worst dealership I have ever heard of. I brought my vehicle, which is under warranty, in for service and then to trade in for a new Ram Power Wa the worst dealership I have ever heard of. I brought my vehicle, which is under warranty, in for service and then to trade in for a new Ram Power Wagon. My vehicle sat for 9 days and no one followed up. Absolute awful service. After 9 days I picked up.my truck from service, drove it to the Lancaster dealership and purchased a new 2500. xxxx Haddad. Haddad you suck. Please go out of business. More
Anthony Greene was a great salesman to work with. He made the purchase process very easy and met all of my needs. I highly recommend seeing Anthony if you want to purchase a Dodge vehicle. the purchase process very easy and met all of my needs. I highly recommend seeing Anthony if you want to purchase a Dodge vehicle. More
I have taken my vehicle here 2 times. Both times I had trouble with being able to pick it up because of the service department. The first appointment I called to make sure my car was ready to pick up when trouble with being able to pick it up because of the service department. The first appointment I called to make sure my car was ready to pick up when I was told it would be and many times I got no calls back or was told it wasn’t ready for some reason. The second appointment I was told my car would be available at 6:15 pm to pick up when my appointment was at 7 am that morning and i was the third vehicle there. When i called about noon that day to see if my car would be ready any earlier than 6:15 i was told i couldn’t pick my car up at 6:15 because they close at 6. Due to my work hours i wasn’t able to pick my car up until the next day. I make my appointments around my other obligations and when stuff like this happens i have to find other arrangements and such. I am not very impressed with the service department here. More
Completely satisfied The Service was good, the replacement part was order and to much longer than expected. But otherwise I was happy with the service that was provided The Service was good, the replacement part was order and to much longer than expected. But otherwise I was happy with the service that was provided More
New Purchase It was a great experience. There was no pressure and I was not there the normal 7-8 hours with all the haggeling. Thank you guys It was a great experience. There was no pressure and I was not there the normal 7-8 hours with all the haggeling. Thank you guys More