Haddad Dodge RAM
Bakersfield, CA
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They Didn't even offered a washing, every other dealer They Didn't even offered a washing, every other dealer I've used they wash your car, but at this dealer i guess they dont even care They Didn't even offered a washing, every other dealer I've used they wash your car, but at this dealer i guess they dont even care More
Alex Rodriguez my salesman, held my hand through the buying process. I ordered my 2020 Durango RT through the dealership. He kept me informed of the status and when the beauty showed up, patiently wa buying process. I ordered my 2020 Durango RT through the dealership. He kept me informed of the status and when the beauty showed up, patiently walked me through and told me that I c as n c as all him with questions. More
Helped out of state elderly traveler !!! Gave my mother exceptional curious service in her time of need. We didn't know who to turn to when she broke down on the grave vine grade. I'm very fo Gave my mother exceptional curious service in her time of need. We didn't know who to turn to when she broke down on the grave vine grade. I'm very fortunate to have picked this dealership. No BS, just provided what was needed. Thanks !!! More
Worst service department everDoes not return call had my Worst service department ever Does not return call had my car for over 3 weeks Rude customer service when they actually returned a call Broke the Worst service department ever Does not return call had my car for over 3 weeks Rude customer service when they actually returned a call Broke the motor mounts ...knew it was a common problem when working on the transmission but then denied it being an issue and refused to tax responsibility for the broken motor mounts Returns the car to me almost 4 weeks later and didn't even wash it Spoken to others in the community and they all know not to take vehicles to this service department General manager doesn't even care More
last oil change with air filter and tire rotation. fast, clean and it correct. thanks haddad dodge. used the Courtesy shuttle to get to work and by the time I got to work my car was ready speedy oil chang clean and it correct. thanks haddad dodge. used the Courtesy shuttle to get to work and by the time I got to work my car was ready speedy oil change very clean ppl More
The shaft in the service is excellent they took above and beyond my expectations. The answering service or receptionist directing calls is rude and is in need of customer service training. beyond my expectations. The answering service or receptionist directing calls is rude and is in need of customer service training. More
AMAZING! I went to the dealership for my cars oil change , and the two young men that assisted me were great and very helpful to me. I went to the dealership for my cars oil change , and the two young men that assisted me were great and very helpful to me. More
My truck has been in the shop for the same thing 4 times and can’t fix it . Costing me lots of money . I had to open a case and they do nothing to help . Never buying a dodge again and can’t fix it . Costing me lots of money . I had to open a case and they do nothing to help . Never buying a dodge again More
Informative I had very informative salesman and a helpful support staff that was able to answer all my questions and kept their word on paper with the deal that w I had very informative salesman and a helpful support staff that was able to answer all my questions and kept their word on paper with the deal that was initially just us talking. More
Worked to get me a better deal I felt Haddad worked to get me a deal that I wanted. The sales people were responsive and friendly. They definitely tried to sale the car and listened I felt Haddad worked to get me a deal that I wanted. The sales people were responsive and friendly. They definitely tried to sale the car and listened to my expectations. My only frustration is that I feel that the finance staff didn’t thoroughly explain my contract or clearly explain the costs associated with warranties, gap insurance and addon plans. Overall, my experience was very good and I would feel comfortable buying another car or suggesting the staff and dealership to others. More