Haddad Dodge RAM
Bakersfield, CA
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Called jeep dealer to schedule oil change. Dealer said don't change oil on weekends. Callsd Haddad and was told no problem, but first come first serve. Was 3 in line told it would be noon. Called at 930a don't change oil on weekends. Callsd Haddad and was told no problem, but first come first serve. Was 3 in line told it would be noon. Called at 930am car done. Picked up at 10. Painless and car done and ready. If it's an issue Haddad can solve, I'm headed there. Also GREAT followup! More
Alex Rodriguez gave me amazing and quality service and I very pleased with my purchase. i will definitely be recommending this dealer and sales man to my friends and family! very pleased with my purchase. i will definitely be recommending this dealer and sales man to my friends and family! More
We communicated with this dealership for a week while vehicle shopping. Our first visit was focused on one vehicle type, we test drove, discussed price, and were given a bottom dollar. We left the dealer vehicle shopping. Our first visit was focused on one vehicle type, we test drove, discussed price, and were given a bottom dollar. We left the dealership empty handed to discuss the purchase further. Over the next few days we did our research on dealerships within a 200 mile radius and their available inventory and price, as well as options for other models, years (new and used), and colors. We also sought out our own financing and available incentives through various memberships. Meanwhile, our salesman, Alex, followed up with us and kept the lines of communication open. We went back to our local, original dealership with exactly what vehicle we wanted, our own pre-qualified financing, incentives, and test drove the vehicle. After less than an hour we came to a mutual agreement on price out the door, and I'm a proud owner of a new vehicle. The salesman and sales manager we dealt with were communicative, good listeners, and worked hard to keep our business local. All-in-all, a great car buying experience! More
Good and timely service recommend taking your veichle to be service with them. When ever your filters need to be replace they take the old ones and show them to you. Instead of just telling you. be service with them. When ever your filters need to be replace they take the old ones and show them to you. Instead of just telling you. More
The service representative, David, was very professional. He work being performed was revenue with me before starting. I recently my vehicle in a timely manner. He work being performed was revenue with me before starting. I recently my vehicle in a timely manner. More
Great service and good communication. The vehicle was ready as promised and runs well now. I’d recommend this dealer to friends because I had a good experience. ready as promised and runs well now. I’d recommend this dealer to friends because I had a good experience. More
The service department did a great job with my service visit. The wait time was short and the overall experience at the dealership was a great one. visit. The wait time was short and the overall experience at the dealership was a great one. More
They are always super friendly and on top of things and are in constant contact with customers. Once you contact them you can be sure they will call you back. They always take exceptional care of our car are in constant contact with customers. Once you contact them you can be sure they will call you back. They always take exceptional care of our car and handle all of our service needs. They are also very reasonably priced for routine maintenance items such as oil changes. More