Habberstad Mini

Great experience! I enjoyed my no pressure, straight forward, and honest car buying experience. I was met with nothing but extreme patience and outstanding knowledge of I enjoyed my no pressure, straight forward, and honest car buying experience. I was met with nothing but extreme patience and outstanding knowledge of the car. George even spent about an hour reviewing all of the features of my new Countryman before I left with it. You won't be disappointed with the car or the staff! More

Luv my new mini This is the second mini purchase from this dealer,outstanding service both times. Went with the countryman this time,last time was the convertible. Th This is the second mini purchase from this dealer,outstanding service both times. Went with the countryman this time,last time was the convertible. The countryman was given as a loaner when I was getting service done,smart move!! Was what convinced me I HAD TO HAVE IT!! Megan was a pleasure to work with!! Looking forward to many more mini years!! More

Great experience One of the best car dealership experiences I've ever had. Low key, no pressure and supremely helpful and knowledgeable. Dealing with and buying from M One of the best car dealership experiences I've ever had. Low key, no pressure and supremely helpful and knowledgeable. Dealing with and buying from Mark Wyatt was an absolute pleasure from start to finish. A special thanks to George Kouroumousis for his help when I picked up the car. I have been going to this dealership for years for service on my 2007 Mini Cooper S. But this is my first experience on the sales side and it was easy and painless. Thanks so much! More

Looking forward to my next Mini deal. 5 Star salesman from a 5 star dealer. Extremely knowledgeable about their product. From building our Mini to delivery it was a pleasant experience. 5 Star salesman from a 5 star dealer. Extremely knowledgeable about their product. From building our Mini to delivery it was a pleasant experience. Salesman took his time to explain and help with the building process. No pressure, just patience. We are looking forward to our next Mini deal with Mr. Wyatt. Thank you Haberstad Mini. More

BEST CAR BUYING EXPERIENCE! I choose Habberstad Mini based on the reviews that I had read on the Internet, they were 100% accurate! The salesperson, Jarred Sinclair, was extreme I choose Habberstad Mini based on the reviews that I had read on the Internet, they were 100% accurate! The salesperson, Jarred Sinclair, was extremely knowledgeable, courteous, professional, and had a very considerate personality. This was best car buying experience ever! I would highly recommend this dealership and salesperson without reservation. P.S. I saw the Mini convertible on Sunday and drove it home on Tuesday...that' s salesmanship and a very satisfied customer!! More

Strong Customer Focus! I scheduled my appointment for Saturday morning at 8 AM and due to other last minute obligations had to re-schedule for later in the morning. No prob I scheduled my appointment for Saturday morning at 8 AM and due to other last minute obligations had to re-schedule for later in the morning. No problem and I received an email confirming the revised appointment. When I brought car in they took my "key" and inserted it into a computer which downloaded data permitting an analysis of what needed to be done. A full explanation was provided me and they managed my expectations very well. The car was ready an hour before it was promised and was washed at no cost to me. Welcome to 2016! More

Not your average car dealer! Professional and courteous from start to finish, when my salesperson Mark was off, another person stepped in to help and when I ran into one problem a Professional and courteous from start to finish, when my salesperson Mark was off, another person stepped in to help and when I ran into one problem after another on my end, they were patient and understanding. I HATE car salesmen ...almost always sleazy and dishonest but not at this dealership! Everyone was so nice from the front desk to Delivery! Not to mention putting up with three girls watching the disney channel and spilling water multiple times! Love this car !!! More

An out of stater taken advantage of This is a letter I wrote to the GM. No response. Dear sir, My name is Christopher I am quite upset with your service managers and service. I am new This is a letter I wrote to the GM. No response. Dear sir, My name is Christopher I am quite upset with your service managers and service. I am new to town. From Richmond,Va. I had just brought my mini in for a cracked thermostat housing. I was quoted 1400$ for the repair. Multiple issues were found one covered under warranty. The other are not. According to the technician hoses were found buldging. I was never contacted in regard to this. 310$ cost of hoses.525 in labor. A coolant flush. Is free in Richmond after talking with the service manager there. Whom maintains my car. Charged. 75$ for coolant exchange. Seriously? My professional background as an aircraft mechanic leads me to understand how these systems work.I feel I was taken advantage of. As I can see on Facebook and other social media sites I chose the wrong dealership to work on my car. I will be addressing this sites to voice my complaint to others. I should not have had to pay for work I did not authorize! In a final statement. I had to call the dealership to find out my car was ready. What kind of place are you running? Your service manager Tracey has no knowledge of the cars she supports. Doesn't know exact pricing. Or how to price a quote! Nor does she contact her clients after she is made aware of other issues. She was more concerned in getting my approval for a timing chain. I know the labor and cost involved in that issue it will not be done by your operation. It wasn't even needed! Again I'm very furious. I will be making a statement to other in regard to this matter with pictures of the original quote and final services. I would like a refund on the work done without my authority. Which would be job 4 at 752.19. You can look up the invoice. 1mcs547276. Sincerely, Christopher More

New Mini Convertible My first convertible and I love my mini ! One of the best car buying experiences. Megan was great to work with. I'll be back in 38 months ! My first convertible and I love my mini ! One of the best car buying experiences. Megan was great to work with. I'll be back in 38 months ! More

Excellent experience! This was the best car buying experience we've had. Our salesman, Mark, was knowledgeable and easy-going. He helped us choose the best car for us witho This was the best car buying experience we've had. Our salesman, Mark, was knowledgeable and easy-going. He helped us choose the best car for us without uncomfortable pressure. More