Habberstad Mini

This was my 2nd lease handled by George. He was and still is very professional and informative. Like my 1st lease he made my 2nd lease a very smooth transaction. is very professional and informative. Like my 1st lease he made my 2nd lease a very smooth transaction. More

I had a very pleasant experience with Habberstad. The staff were pleasant and knowledgeable. They did everything they could to accomodate me and I would highly recommend them to my friends. staff were pleasant and knowledgeable. They did everything they could to accomodate me and I would highly recommend them to my friends. More

Had a negative experience with Hassel BMW so, I went to Habberstad and was given honest, straight forward, easy to understand answers to my questions about the Mini Cooper Hardtop. I put a deposit down th Habberstad and was given honest, straight forward, easy to understand answers to my questions about the Mini Cooper Hardtop. I put a deposit down that day! Now I am thrilled to be driving a 2011 Hardtop! Gus was extremely knowledgeable and thoroughly explained every feature of the vehicle when I picked it up on a very busy Saturday! More

Started off at Hassel Mini and wasn't really happy with what was being offered. Made it over to your dealership after 730 and was greater warmly and didn't feel rushed at all eventhough it was almost closi what was being offered. Made it over to your dealership after 730 and was greater warmly and didn't feel rushed at all eventhough it was almost closing time. George explained all car features and financing in a way that was very easy to understand. I was also happy with the price negotiated. When I picked up the car the next day George once again explained the paperwork in an easy to underhand manner. Once we got into my new car all features were demonstated and I especially apriciated my phone blue tooth connection being paired with the car. I also apricated the the friendliness of the Diane and the receptionist. More

George was excellent from beginning to end. He negotiated the best possible deal given that I still had three months to go on my current lease. I had my new Mini in less than a week. I lease two negotiated the best possible deal given that I still had three months to go on my current lease. I had my new Mini in less than a week. I lease two BMWs as well, and this dealership is a pleasure. Everyone is so friendly and helpful. More

Maureen was a delight to work with. See assited me in my purchase of a new Countryman a wheel drive vehicle. The dealership was top notch in providing outstanding service. purchase of a new Countryman a wheel drive vehicle. The dealership was top notch in providing outstanding service. More

Maureen was absolutely great. Very knowledgeable, very helpful and, it would seem, very adept at the psychology necessary to be a good salesperson. I was very impressed. My wife and I went there to learn helpful and, it would seem, very adept at the psychology necessary to be a good salesperson. I was very impressed. My wife and I went there to learn more about Mini-Coopers and she not only informed us, she sold us one! It was a great transaction, which is why I rated her [and Habberstad] so highly. THAN SAID, i'm not happy w/ having to do the below. i know you want to build a data base but i find this obtrusive. [a simple email response should have sufficed.] i'll do this only because i want to make sure Maureen gets the recognition she deserves. Registration BEFORE YOU SUBMIT: Please add "support@dealerrater.com" to your contact list to ensure our verification email makes it to your inbox. A valid email address is required, please make sure the one you provide is active. etc. etc. .....this is obnoxious. More

I had a wonderful experience with this dealership. What a wonderful surprise to have a manicurist available while I waited for my service to be completed! It is a great idea and all who were there at the a wonderful surprise to have a manicurist available while I waited for my service to be completed! It is a great idea and all who were there at the same time I was, all took advantage of this service and apprectiated it greatly! More

This is my first time getting my own car and I can say that I have been nothing but completely satisfied, even impressed with Habberstad Mini Cooper. I began this process less than a week ago when I sched that I have been nothing but completely satisfied, even impressed with Habberstad Mini Cooper. I began this process less than a week ago when I scheduled to sit down with a sales representative to discuss a new Mini Cooper S. To my content, I was greeted by George who seemed to be right around my age range. After discussing what features I was looking for and how I was looking to handle the financial side of things, George was more than accommodating in showing me which vehicles they had in stock that fit my criteria and immediately offered me a test drive in a manual model. Considering I haven't driven stick very much in the past, I was pretty rusty in the beginning, but George was extremely patient and relaxed as I got the swing of it. After I took the car around a great little neighborhood, he jumped into the driver seat and showed me how the car really handled when driven by someone with more experience. Needless to say I had a blast and immediately expressed interest in getting a Mini Cooper. So here I am 5 days later waiting for all of the paperwork to go through and hopefully by Tuesday I will be driving a great little Chili Red Mini Cooper S. Either way, the customer service and help so far has been nothing short of brilliant. I highly recommend Habberstad! More

Issue #1: Since I live far from the dealership and work teacher's hours, I am extremely inconvenienced and frustrated by the restrictive 7 AM-11 AM loaner car policy. A few weeks ago I had a problem and w teacher's hours, I am extremely inconvenienced and frustrated by the restrictive 7 AM-11 AM loaner car policy. A few weeks ago I had a problem and when I called was told I needed to schedule a Saturday appointment, since there are no afternoon hours when I can get a loaner car. When I went on Saturday, after waiting over an hour I was told the problem could not be diagnosed on a Saturday (WHY NOT???) and that I couldn't leave the car since there is no loaner car on weekends. The round trip from my home is about an hour and a half. Two weeks later, after arranging time off from work (which was very difficult at this time of year), I was finally able to bring the car in early in the day and get the problem looked at. The issue concerned warning lights on the display. After I left the dealership, one of the warnings continued to come on every time I start the car, even though I was told this wouldn't happen, but I am not able just to drop in to have it looked at again, so I am living with it. Since the same warning came on when I drove the loaner car, I assume this is "normal" but if that is the case, maybe I needn't have gone through all of the above. Issue #2: I was informed at my earlier service visit that my warranty will expire before 36 months. The explanation was not satisfactory and I really need to speak to a manager. I can't understand how a 36 month warranty can "shrink" after the car is sold. The service person, while sympathetic, couldn't give me a real reason that made sense to me. Nothing was said at the time of sale about a reduced warranty period. I am beginning to regret that I bought a car from Habberstadt since service is so difficult to schedule and I seem to be coming back for similar issues over and over. I appreciate the free service now, but if I continue to have to bring the car in for what appear to be relatively minor problems over and over again, and have to pay for everything at Habberstadt rates, I will not be a happy Mini owner. More