Habberstad Mini

This was my second visit for this problem. There seemed to be a problem with 1 of the dealer computers. This time the problem was temperately fixed. The problem has re-occurred today, Sunday, 9/25/11. I wi to be a problem with 1 of the dealer computers. This time the problem was temperately fixed. The problem has re-occurred today, Sunday, 9/25/11. I will contact the service department on Monday. More

I had a great experience on my first service for this car. No surprises. When I got my car my car was clean. Great experience. thanks! Keep it up! car. No surprises. When I got my car my car was clean. Great experience. thanks! Keep it up! More

Matthew Wayne really went above and beyond to help me fix the issue with my car. I was able to get a really cool Mini Cooper loaner car while waiting for my car to be fixed. I actually can't wait to have t the issue with my car. I was able to get a really cool Mini Cooper loaner car while waiting for my car to be fixed. I actually can't wait to have to get my car serviced again. :) More

Matthew Wayne was superb. I was overwhelmed by his attention and service. He was terrific and everything at Mini was well done, organized and the very best. thank you Matthew and Mini. Can't imagin attention and service. He was terrific and everything at Mini was well done, organized and the very best. thank you Matthew and Mini. Can't imagine going any place else when I need service or a new car. More

We began discussions regarding the car over the phone. Gus was great to work with and very informative. We also spoke with Donna beforehand about financing options. When we arrived, both employees were r Gus was great to work with and very informative. We also spoke with Donna beforehand about financing options. When we arrived, both employees were ready to work with us and promptly and completely answered any questions we had. They were not pushy but incredibly helpful. It was clear that they wanted to help us complete the purchase by their readiness to discuss options and answer questions. I cannot think of anyway that either could have made our purchasing experience more enjoyable. More

So far my experience has been very positive. Gus was great through the entire process and never tried to push anything that wasn't wanted like most dealerships do. I have high hopes for continued visit great through the entire process and never tried to push anything that wasn't wanted like most dealerships do. I have high hopes for continued visits. More

The quality of service that I received was exceptional. The quality of service that I received was exceptional. Joe was organized and thoroughly explained the service, accessories and pricing. While my The quality of service that I received was exceptional. Joe was organized and thoroughly explained the service, accessories and pricing. While my MINI was in service, I received calls and emails keeping me informed. When I arrived Joe and his staff were very helpful as I transferred my belongings and my Bassett hound, Lola, from the loaner to my car. I highly recommend Habberstad Mini from the sale rep George Kouroumousis to the Service Department Joe Geosits. I am very happy I purchased from this dealership. More

Upon arrival at the dealership I met Jarred and immediately felt welcomed. He was terrific to work with, friendly, polite, not pushy and incredibly knowledgeable about all aspects of my new mini c immediately felt welcomed. He was terrific to work with, friendly, polite, not pushy and incredibly knowledgeable about all aspects of my new mini cooper s. He came in earlier than his scheduled time to help my husband and I to get to work on time and explained all aspects of my car in a patient, leisurely way. I never felt rushed. Donna also was a doll to work with. She clearly explained all the financial aspect in an understandable way and was clear about all the warranty items. Overall, I have never had a more pleasant experience at a dealership and would go back to Jarred to purchase a car anytime. More

You've given me a car that's brilliant on the road and a disaster in the software. It's computer system is faulty, unreliable, complicated, user-unfriendly and unforgiving. The GPS is a disaster with an u disaster in the software. It's computer system is faulty, unreliable, complicated, user-unfriendly and unforgiving. The GPS is a disaster with an un-readable map, difficult to program destinations and tells me the lattitude and longitude of where i am but not the street--how geeky. The in-car cell phone system is so poorly programmed i've disconnected the outgoing call function so i can actually make an outgoing call. the ipod connector sometimes refuses to recognize the ipod; the pre-sets for my radio sometime disappear than a week later re-appear. and the convertible top mechanism is a disaster: the sensors are huffy. your service personnel claimed i'm opening/closing the top while driving! Because the sensors of this dysfunctional, poorly tested, over geeked computer system tells them so. Which is adding insult to injury. Frankly, every time you collect your montly lease fee, i really feel mini-cooper is a thief. you've given me only half a car. you've ruined a beautifully engineered car that's a pleasure to drive with a poor,amateurish computer system that is not in beta phase...but in zed phase (ask the Brits what that means; they created this disaster). Barry Lewis The only response from Mini-Cooper: the software is my problem; i should just live with it. My response: Mini-Cooper occupies the same level of sleazy corporate irresponsibility as Rupert Murdoch. More

George was a great salesperson. He found the vehicle I wanted and although it was scheduled to go to another dealer, Derrick made sure I got my vehicle. George kept me informed and helped me every step o wanted and although it was scheduled to go to another dealer, Derrick made sure I got my vehicle. George kept me informed and helped me every step of the way. Donna was great to deal with. She is very personable and honest. I feel I made the right choice for me in getting the tire coverage. When I picked up my Countryman, Gus was very patient and informative going over all the stuff I needed to know to drive off the lot. He gave a great deal of confidence in the service department. I LOVE MY NEW CAR!!! More