Habberstad Mini

They boast about their customer service but from the beginning it was less then satisfactory. I went in to look at a used car I saw on their website. They had little knowledge of their inventory and wh beginning it was less then satisfactory. I went in to look at a used car I saw on their website. They had little knowledge of their inventory and when I looked at it major things were wrong with the car. We went back the next day since they had another car for me to look at that I might like. This car had minor blemishes that they said they would fix. I liked the car I put a small down payment on the car to hold till the weekend. After that it went down hill.... I sent a email telling them I would be in at 9am on the saturday following. They claim never getting the email, which i replied to their initial email. We waited for about an hour for them, and the car was not ready to be seen. None of the things we discussed about the car where addressed. So we made an appointment for the Friday to pick up the car and that they would fix what we discussed. I waited till Thursday to call them to tell them I did not receive a call about picking up my car from the financial lady. I left 2 messages, one on her voice mail and another with the receptionist. Never heard back until Friday afternoon (the day of the pick up), she only asked about extending my warranty not about how much I would be putting down. When I picked up the car Friday night. They found the sunroof was not working properly and I would have to bring it back the next week. They also financed the whole purchase price of the car which we did not want to do. From the beginning we told them what we wanted down, they choose to ignore this when putting the official paperwork together. I drove the car home, the next morning the TPS light came on saying "Inactive". After all of this I had to bring my car in the Tuesday morning after purchase to have the sunroof and TPS addressed. When I dropped off the car I had told them I needed a loaner car, but they never asked if I could drive a manual (I bought an automatic). They only had a manual available so they send me to hertz. They tell me that they have to order the sensors, ok fine not a problem. I call the next day, Wednesday, they have to order a seal for the roof. It could be ready midday Thursday. Since I bought the car they have had the car in their possession more then I have. I have been in a loaner car for as long as the one I purchased, if i wanted that car I would have and for a lot less money. All in all from start to finish it has been 2 1/2 weeks and I have only driven the car 3 days. I would not recommend buying a used car from them ever. There is a complete lack of communication on their end. I was always the one to initiate any type of communication. Use caution when buying from them. More

Jarred was super knowledgeable about the car and MINI's in general. He answered all my questions and concerns about the car, with great details, facts, and even stories about other people's experien MINI's in general. He answered all my questions and concerns about the car, with great details, facts, and even stories about other people's experience. This made the decision process very comforting and I had no doubts about the car itself. The test drive was offered right away, with no ifs or buts. Just straight forward and welcoming. I was hesitant about the price, so I couldn't exactly decide right away. Jarred he told me he will put the car on hold for me, giving me room to change my mind if needed. At a lot of other dealerships, they would get pushy and eager to get a deposit out of you. Jarred did the opposite. I already offered to pay a deposit, but could not decide just yet and needed further consulting with my family, so right away he said to wait until I'm sure before I pay anything. The price from this dealership is higher than some other options I compared to, but the car is in fantastic shape and it comes with great service and a decent amount of full warrantee (3 years) left on the car. I would highly recommend anyone getting a MINI to buy a certified one for this reason. The extra money will be worth it, saving you a lot of trouble and $$$ in the future. Anyway, I would highly recommend buying a MINI from this dealership, and ask for Jarred, he's fantastic. I couldn't be happier. I'm also quite confident that this dealership only sells quality cars. If something is wrong with a used car, they're not going to try and sell it, they would get rid of them. For the record, I purchased a pre-owned 2009 mini cooper in british racing green. More

Have used MINIs from Zipcar for 2 years & love them. Time came to buy a car and I checked out MINIs from Haberstad. Gus Beys was extremely helpful. Went above the call of duty to make it easy to make th Time came to buy a car and I checked out MINIs from Haberstad. Gus Beys was extremely helpful. Went above the call of duty to make it easy to make the purchase. We eventually went for a different brand, but I am very grateful to Gus for all his efforts. If you are considering MINI (and you should), then Gus is your guy. More

At Habberstad Mini i received great service. Jarred, my salesman made sure anything i needed was taken care of. He made my purchase easy and fun. salesman made sure anything i needed was taken care of. He made my purchase easy and fun. More

I initially went to Hassel BMW because I live close to that dealership. Upon entering the dealership, I noticed only one person working. I was introduced to him as the Sales Manager. I researched the car that dealership. Upon entering the dealership, I noticed only one person working. I was introduced to him as the Sales Manager. I researched the car and was extremely interested in purchasing and explained that as per Storm Sandy my car was totaled and needed a car ASAP. The manager was not forthcoming with information and I felt that he really wasn't interested in selling me a car. He called another sales person to take me on a test drive and when I began asking questions, he informed me that he knew nothing about the car; that he sells BMW's. I went home and called Habberstad and was fortunate enough to get George Kouroumousis. He spent at least 45 minutes on the phone with me answering all of my questions. I immediately felt confident that this person was promoting a product that he wholeheartedly believed in and knew every detail about it. I later went to the dealership and purchased a car from George but not before he introduced me to the Manager. He was also great; friendly, honest, compassionate and eager to please. I purchased the car and I have called and e-mailed the Dealership several times to ask questions. They all were there to help me when George was unavailable. I have purchased several new cars in my day, but have never felt more comfortable and secure with my purchase. I gave the rating of 5 because 10 was not an option! More

I just got a Mini Cooper hardtop from Habberstad Mini. The Mini is the most fun car I've driven. The car handles very well, specially when it comes to cornering. I feel like I'm driving a racing car (mine The Mini is the most fun car I've driven. The car handles very well, specially when it comes to cornering. I feel like I'm driving a racing car (mine is not an S). Is surprisingly spacious and comfortable for a car it's size. I'm glad I got the mini from Habberstad, they were very accommodating and willing to negotiate on the price. Since I live over an hour away from Huntington Station, Maureen helped me take care of all the paper work over the phone/fax. They even fedex my plates so I didn't have to go back to the dealership. More

I had already decided to purchase a Mini when I went to Habberstad Mini of Huntington. My dilemma was a choice between low-milage used and new. Also, I had already looked at available used Minis for sale i Habberstad Mini of Huntington. My dilemma was a choice between low-milage used and new. Also, I had already looked at available used Minis for sale in the 100 mile radius from where I live. Moreover, I had already looked at the official Mini web site and had a good knowledge of the various models and options. On my first visit, Maureen efficiently showed me the stock of available models that fit my range of wishes. She was professional, no-pressure, and knowledgeable. I had read about issues with Minis from 2009 and earlier, she immediately arranged I speak with a mechanic from Service. He was very honest and straightfrward and helped me narrow my choices. During the few months from my initial visit, Maureen would call me only to point out such things as a super-special one-day sale that would save me money, but never pushy. After much search and price-finding with other dealers, I came to the conclusion that I would by a new 2013 Mini, with very well-defined options. I made an appointment with Maureen, she had an equivalent Mini for me to test drive, she had already prepered an order for my "dream" car, and negotiated a very good price. The custom-options Mini was ordered and it was ready ahead of schedule. All paperwork at the date of pick-up was pre-arranged. Nothing was left out. The car was EXACTLY what I had ordered. My impression of this dealership is very positive, as is in particular of Maureen, the sales person. More

This was my first time buying a car from this dealership and the experience was positive from beginning to end. I purchased a 2013 Mini Cooper Countryman All4, it came exactly as ordered and ahead of schedu and the experience was positive from beginning to end. I purchased a 2013 Mini Cooper Countryman All4, it came exactly as ordered and ahead of schedule. Matt was very helpful and friendly throughout the whole process. More

I have nothing bad to say. Got our Cooper S Countryman I have nothing bad to say. Got our Cooper S Countryman ALL4 in 24 hour turn around time. Everyone work together to make sure the deal went smoothly. I have nothing bad to say. Got our Cooper S Countryman ALL4 in 24 hour turn around time. Everyone work together to make sure the deal went smoothly. More

I had a great experience with dealing with the Haaberstad dealership. The main reason for this is due to working with Gus. He was ALWAYS very professional, very enthusiastic, and extremely detail oriented. dealership. The main reason for this is due to working with Gus. He was ALWAYS very professional, very enthusiastic, and extremely detail oriented. At the same time he was quite down to earth and a nice person. He made sure that I was getting everything I needed in the car that I was choosing. I would definitely send anyone I knew who was in the market for a car to him. Thank you for the great service !!! More