Habberstad Mini

Everyone at the service center was extremely courteous; however, I was led to believe that I need to pay for a service done that was elective. This service ended up being close to $400 and while the servic however, I was led to believe that I need to pay for a service done that was elective. This service ended up being close to $400 and while the service procedures were explained (e.g., every 15000 miles, to improve mileage, it's a fuel injection, etc.), the fact that it was elective was not. After hesitatingly agreeing to the service, I returned to pick up my car a few hours later and asked directly if the service was required as per my lease. The service representative would not answer me directly, stating that "pretty much everyone gets it done." I went to sales, asked the same question, and received a clear answer. When I went back to service, visibly upset, they reduced the price to $200 and gave me a keychain. I paid the $200 and stated, clearly, that I will never get this service done again, or any additional services that are not in my lease. Good lesson for me to be more familiar with my lease and knowing what I'm responsible for; in the end, I felt duped and was very disappointed in the experience. More

We were delighted and very impressed with our salesman, Jarred Sinclair. There was absolutely no pressure to buy, but Jarred's enthusiasm for Mini was infectious and made it difficult to leave without pur Jarred Sinclair. There was absolutely no pressure to buy, but Jarred's enthusiasm for Mini was infectious and made it difficult to leave without purchasing a car. His knowledge of the car was pretty unbelievable and his personality was engaging. Even after the purchase we have called him for advice and he has always been eager to help and able to answer any question. More

Of the 3 items I requested they attend to, none were done. Of course, induction cleaning (not essential but really pushed on me by them) which is a charged for service was done (see review under Google done. Of course, induction cleaning (not essential but really pushed on me by them) which is a charged for service was done (see review under Google - same complaint there). On a previous visit, the cover over the tow hook attachment which is on the rear of the car was lost (by Habberstadt). I was promised it would be replaced. When I telephonically booked the service, I mentioned this again, it should have been written down but was not. Of course they don't have the spare on hand. Needs another visit for what is probably a $5 item, but leaves a big ugly hole on the back of the car. Also requested that they install a software update for the Blue Tooth for the car as Samsung Galaxy 4 is not able to connect to the system. I can't for the life of me imagine that they don't have one as the Galaxy is not exactly an uncommon phone! And lastly, firewire for iPhone 5 is also unavailable. How long has the iPhone 5 been out? The 5S will be out later this month! This will no doubt be my last mini and this is my third. More

No B.S. I told George what I was looking for and what my financial commitments could be to my car purchase and he made it happen. No smoke and mirrors like other car dealers. And I love my Mini! financial commitments could be to my car purchase and he made it happen. No smoke and mirrors like other car dealers. And I love my Mini! More

Habberstad MINI is the greatest. The service is great and the service advisers are the best. I would not hesitate to recommend Habberstad to anyone looking to purchase a car. All questions regarding ser and the service advisers are the best. I would not hesitate to recommend Habberstad to anyone looking to purchase a car. All questions regarding service have always been answered in a way the average (me) person can understand. Repairs (no matter how small) are always done in a timely manner and a loaner was always provided. Wills and Tracy are the best. More

We had a great experience and love our new car! Matthew made the final sales process go so smoothly--highly recommend this dealership--very professional and service oriented. made the final sales process go so smoothly--highly recommend this dealership--very professional and service oriented. More

The folks at MINI were great. I dropped the car off earlier thatn my appointment. The service folks took the time to address my concerns, and offered me a rental car. The service person also explained earlier thatn my appointment. The service folks took the time to address my concerns, and offered me a rental car. The service person also explained what was recommended for my car. Whe I picked up the car, Tracie (or Marissa) went into detail of everything tha was done and also made suggestions forcontinuing care of the car. I am really happy with the Service Department. More

Maureen. Has been my salesperson. On 3. Of my 4 minis. She been great. On all matters from dealing with service issues . And also In sales. She. Has my business. For good. Tks. To all at Habberstad. For She been great. On all matters from dealing with service issues . And also In sales. She. Has my business. For good. Tks. To all at Habberstad. For the great service. And knowing how to take care of customers More

Our experience at Huntington Mini was fantastic. We were greeted by a very cool showroom and friendly receptionist. Our salesperson, Jarred, treated us like we were the only customers in the showroom and w greeted by a very cool showroom and friendly receptionist. Our salesperson, Jarred, treated us like we were the only customers in the showroom and worked to get us in the perfect car for us. We took a test drive and even drove to an off site lot to find the right car. Jarred's knowledge of the Mini company and car was impressive and helpful. Even after the car was purchased, he spent at least an hour going over the car with us before we left the lot. I would recommend this dealer to anyone looking for a Mini. More

Great service, friendly sales associates and very helpful. Always kept me updated on what was going on through the purchasing process and made it happen. helpful. Always kept me updated on what was going on through the purchasing process and made it happen. More