
Habberstad Mini
Huntington, NY
By Type
Showing 462 reviews
Easy, Peasy I purchased my first Mini Cooper S (2014) this year, and I'm loving it! The staff at Habberstad is wonderful, especially Philip who was so good to me I purchased my first Mini Cooper S (2014) this year, and I'm loving it! The staff at Habberstad is wonderful, especially Philip who was so good to me during the whole sales process. Phil always went way out of his way to help, and patiently answered my millions of questions. Since I am disabled, it's very tough to search for a new car since I can't drive everything right out of the box, but he was great at assisting me, and went way out of his way to make sure I was comfortable. I know, I know, they're there to make a sale, but it's not every place that makes you feel as good as I did with making the decision to purchase my Mini. I recommend anyone looking to purchase a Mini to come speak to Phil. I love my "Nigel" and I look forward to years of driving pleasure. Thanks also to Amanda on the business side, and to the service department team with a shout-out to Pedro and Tracey as well. Thanks, guys! More
Great Dealership, Cordial Staff I can say without a doubt that my experience with car dealerships through the years do not compare with my most recent visit to the Mini dealership i I can say without a doubt that my experience with car dealerships through the years do not compare with my most recent visit to the Mini dealership in Huntington NY. The sales representative, Christian Nanas was outstanding. He was cordial and friendly each time we met. I did not have to endure any high-pressure sales tactics. If there were any questions Christian answered them promptly. His knowledge of Mini products was also impressive. Management also gets a thumbs up for there support as well. I would most probably do business with this dealership again and would recommend them highly to any potential customers. More
Friendly staff I love my new Cooper!! Christian, my dealer, was very friendly and patient though the whole car buying experience. He taught me how to use the car and I love my new Cooper!! Christian, my dealer, was very friendly and patient though the whole car buying experience. He taught me how to use the car and explained each buttons' function in detail. Amanda was also very nice to explain each coverage. Since my check payment had some problems, they sent me the car at my place! More
mini countryman Philip Parlato is very friendly and give us a good price. Very happy to get my countryman here! It's a vet good dealership and good service here! Philip Parlato is very friendly and give us a good price. Very happy to get my countryman here! It's a vet good dealership and good service here! More
Mini service Just wanted to thank wills the service advisor and Jan and Pete the 2 techs that worked on my wife's Mini Cooper. Wills was one of the nicest service Just wanted to thank wills the service advisor and Jan and Pete the 2 techs that worked on my wife's Mini Cooper. Wills was one of the nicest service advisors that I have dealt with in many years and I hope he stays there for as long as we own this car. JAn is not just a tech you can tell by speaking to him that he really enjoys what he is doing and his customer relation skills are really off the charts. Eric and Jim should be proud of these guys. Thank You Bob and Lisa Bentivegna More
Very Friendly Staff My dealer, Jared Sinclair, was very friendly and patient with me through the whole car buying experience. This was my first car I purchased on my own My dealer, Jared Sinclair, was very friendly and patient with me through the whole car buying experience. This was my first car I purchased on my own and Jared walked me through all the different options. I had my heart set on the MINI Countryman and he told me even more features about it that I didn't know and reaffirmed my decision to make the purchase. More
12k miles and you don't change the oil??? I had purchased my '09 Cooper S in Southampton and got tired of driving out there for service, I decided to try here. After the great treatment from t I had purchased my '09 Cooper S in Southampton and got tired of driving out there for service, I decided to try here. After the great treatment from the service department, I decided I'd stick with them. So much so, I traded in my car for a '12 Countryman S. We were off to a great start! One year is up and it's time for the first service. (12,956 miles) The service crew is gone and now I'm dealing with Tracey. (My wife brought it in since she is the regular driver and works much closer to here) My wife was talked into some 'preventative' procedure that cost over $400. She didn't understand that she was going to be charged and signed anyway. I had told her they can't charge for a repair under warranty since there were only 12000 miles on the car. I go in and pick up the car and Tracey hands me a bill. I asked why am I charged for a 'preventative' procedure when I needed a 'fix' instead? Am I the only one who can't see the logic there? Don't you 'fix' first, and then 'prevent'? Now the arguing gets heated. Thankfully there was a counter separating us. Tracey and I did not hit it off well needless to say. Of course there was nobody else available to speak to, so I had to leave and got a call on my way home. After more arguing I was told that the charges would be reversed for 'Goodwill'. I explained I'd be in the market to replace this one in early '15 and I'd stick with Habberstad. February of this year I had the 2nd year service. (25,191 miles) The car wasn't ready the first day. No real reason given. I was fine with it. I picked it up the second day and was told by Tracey and someone else the printout would be mailed to me. OK A week later I was called for my opinion on the appt. I said all seemed fine, but I never received my copy of the service. I was informed again it would be mailed. Still nothing. Two weeks ago, a service light comes on in RED. (31,561 miles) I brought it in to see what it means. It means it's overdue for an oil change. I said but it was just done in February. Tracey said "No, It wasn't due for a change at that time" WHAT? How could it not be due and why wouldn't you tell me I should get it done anyway? Tracey failed on more than one level here. Now I've got a car with just under 20,000 miles on it's oil. Instead of apologizing, she had me make an appointment to BRING IT BACK YET AGAIN for the oil change. When Tracy is let go, I will gladly return to Habberstad, but not before. I will now be trekking to Southampton yet again for service. And I will definitely not be here in a few months when we trade it in for another Cooper S. Yes Habberstad, you lost a sale due to your service manager. She sure got even with me for arguing with her. More
Trust The work that was recommended and performed made a noticeable difference in the way my car is now performing. Trusting the people who recommend and pr The work that was recommended and performed made a noticeable difference in the way my car is now performing. Trusting the people who recommend and provide serve to your car is the # priority for me as a customer. I trust and highly recommend the Service Group at Huntington Mini. Thank you More
After the rain, It is stillunshoning on me. After the rain storm we had in mid August, My Mini Cooper Clubman had 4"of water in it. I was able to start it but that was about it. After letting it After the rain storm we had in mid August, My Mini Cooper Clubman had 4"of water in it. I was able to start it but that was about it. After letting it run for a while I was able to drive it to Habberstad Mini. .Dealing with the service department I was told to contact my insurance agent. Of course my Mini was totaled. I was pretty much depressed all week-end as this was my first car I had brought new. With the help of Tracy, she got in touch with Jarred who in turn got in touch with me. I explained my situation to him and be for I knew it I was driving a Brand new Mini Countrymen. Jarred was very helpful and made my experience an easy one. One top of all they did for me, they gave me a pair of Union Jack mirror covers that matched my car. When I left there that afternoon, I was so overwhelmed with emotion I had to pull over and clear my eyes. I will recommend anyone I know to us Habberstad Mini to purchase their next car. More
GREAT EXPERIENCE Loving my Mini Convertible. Jarred Sinclair was a pleasure to do business with. Hope he is still there when I purchase my next one. Can't wait! Loving my Mini Convertible. Jarred Sinclair was a pleasure to do business with. Hope he is still there when I purchase my next one. Can't wait! More