Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Habberstad Mini
Huntington, NY
461 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
By Type
Showing 461 reviews
July 24, 2015
My 2014 Mini Habberstadt has serviced my 2014 and 2010 cars. The sales department is terrific, especially Philip, and the service center is even better. I have Habberstadt has serviced my 2014 and 2010 cars. The sales department is terrific, especially Philip, and the service center is even better. I have had prompt, reliable service at a good price. The quality of the services performed has been exceptional. All of my issues have always been met on time and in a courteous and pleasant manner. I have a good relationship with Tracey in Huntington who has taken care of my needs from start to finish. This includes loaner cars and complete information about the services performed. I have recommended this dealership to others and intend to continue my patronage. More
by Pat2014
Employees Worked With
Tracey
July 24, 2015
Thank you Jarred! My experience at Habberstad Mini was excellent. I wanted to purchase a 4 door Mini Cooper for my daughter and Jarred Sinclair made the process very ea My experience at Habberstad Mini was excellent. I wanted to purchase a 4 door Mini Cooper for my daughter and Jarred Sinclair made the process very easy. He was patient with me since I could not get to the dealership for a few months after having surgery, He always kept in touch and was able to hold the incentives that were available for the car. I truly appreciated the professionalism and courtesy that was extended to me and my family. All in all I would not change a thing, my daughter is happy, I am happy and we thank Jarred and the team for making it all possible. More
by DTD
Employees Worked With
Jarred Sinclair
July 22, 2015
THANKS TO ALL Wonderful experience at Habberstad Mini. It was worthed coming all the way from Southampton where I had to wait weeks to get service and rent a car. Wonderful experience at Habberstad Mini. It was worthed coming all the way from Southampton where I had to wait weeks to get service and rent a car. Habberstad Mini provided me a loaner car I like and accommodated me as soon as possible. David was great, he was very understanding with my car problem and informed me on daily with progress made. Because of their great service I am looking forward to buy my 3rd MINI in near future at Habberstad Mini . More
by minicooper
Employees Worked With
Dave
July 21, 2015
Thanks to Philip! Our third Mini purchased through this dealership. Philip was terrific, personable and professional, and provided exactly the car we wanted. Excellen Our third Mini purchased through this dealership. Philip was terrific, personable and professional, and provided exactly the car we wanted. Excellent customer service - highly recommended! More
by shj
Employees Worked With
Philip
July 18, 2015
WooHoooo Awesome experience start to finish. From the moment I walked into the showroom I was impressed with the MINI culture. Relaxed and comfortable I was gr Awesome experience start to finish. From the moment I walked into the showroom I was impressed with the MINI culture. Relaxed and comfortable I was greeted by the receptionist and then my salesman Jarred. Within minutes he knew what I was looking for, worked out the numbers and reviewed my options. The test drive confirmed that a mini convertible was just what I was looking for. The rest of the process was effortless Jareed took care of everything... The end of that week I picked up my Mini WoooHoo. I'm ecstatic. Live my mini More
by Mini WooHoo
Employees Worked With
Jareed Sinclair
July 17, 2015
GREAT COULD NOT HAVE BEEN BETTER I GAVE THEM AN EXCELLENT RATE BECAUSE THEY WERE VERY UNDERSTANDING ABOUT MY PROBLEMS WITH THE CAR. THEY WERE FAST AND PLEASANT TO DEAL WITH. I GAVE THEM AN EXCELLENT RATE BECAUSE THEY WERE VERY UNDERSTANDING ABOUT MY PROBLEMS WITH THE CAR. THEY WERE FAST AND PLEASANT TO DEAL WITH. More
by JNBMINI
Employees Worked With
Tracey
July 16, 2015
Loving my Mini! This is my second Mini Cooper from Haaberstad Mini. The buying and service experiences have been great both times. My salesperson, George, was more th This is my second Mini Cooper from Haaberstad Mini. The buying and service experiences have been great both times. My salesperson, George, was more than knowledgeable and helpful and made the entire process smooth and enjoyable!!! Traci and the staff in the Service Department are always helpful and accomodating. They always go the extra mile to help me when I need it! I'm loving my new Mini and feel like I am on good hands at this dealership! Thanks, everybody!! More
by rctbii
Employees Worked With
George, Traci
July 13, 2015
HORRIBLE! Every experience I have had with dealership has been terrible. Went to pick up my brand new JCW and waited over an hour because it wasn't ready. Then Every experience I have had with dealership has been terrible. Went to pick up my brand new JCW and waited over an hour because it wasn't ready. Then I was compensated for my wait with a gift certificate I never used Bc it expired 2 weeks later. Then with just over 300 miles on the car red check engine light came on. Car was there for about a week. No one from service even called to update it tell me what was happening. When I picked up the car it was unwashed. So much for customer service after spending 35,000 on a car to have a major failure 300 miles in. Even after all of that I decided to give them another try this thurday 7/9/15. Tracy G was the advisor. Now I come in for a covered oil change and a yellow check engine light. Tracy hands me a bill for $380 dollars worth of serving my car "needs". Mind you it has 1200 miles on it and covered by the service package and Warrenty. Highlights of her recommended services the I NEED include throttle body cleaning fuel injector cleaning and some other nonsense. I refused all non covered service and had them just do the covered oil change. Then I was taken down to hertz rentals in my own car to wait an hour for a loaner. (You NEVER get the promised mini loaner. There techs r too bust driving them around) Yes I wait an hour to leave in my Nissan Sentra. AN HOUR! So by the time I get back to work this took 2.5 hours to drop off my car. Then I was called by Tracy Later that day that they needed to keep the car overnite for an oil change. Next morning I am called by a tech who needs to drive my car 20 miles to check on the check engine light reset. I've never heard of such a thing so I said no. I proceeded to call Tracy who said my car was washed and ready to pick up. When I arrived the car was clearly unwashed brake dust everywhere. So again I WAIT as mini washed the car. I jump in and drive the car home put into my garage then rush back to work. When I pull it out the next day I notice my right racing stripe has been scratched up bad with the scratches extending onto the grill and fog light cover. But Bc I failed to notice before I left the lot they aren't responsible for it. I KNOW IT HAPPENED AT HANBERSTEAD. Avoid this dealership at all costs! More
by SgtPepper
Employees Worked With
Tracy G Philip Pardo
July 07, 2015
Horrible Every time I have a problem with my car, Tracy Gerassi makes it into a more complicated situation than it should be. Dealerships like Mercedes Benz an Every time I have a problem with my car, Tracy Gerassi makes it into a more complicated situation than it should be. Dealerships like Mercedes Benz and Cadillac treat their customers honestly and fairly-as any dealership should. Especially since mini coopers don't all come cheap. Tracy really tries to find any way possible to make money off of customers. She should not have any part at Habberstad. Her aweful reputation is known state wide. To try and cover herself, she displays a few plastic toy trophies on her desk for "best service." To me it they looks like something a person would buy at family dollar. Next time I need service id rather drive to the Southampton mini dealer-especially since it is run by a different owner. I'm sure they have better customer service and don't lie to customers just to make money off of them. More
by LovemyminicoopXO
Employees Worked With
Tracy Gerassi
July 02, 2015
"My First Mini" The car buying process at Habberstad Mini was a great experience for me. My sales person Phillip Pardo is very professional and knowledgeable with the The car buying process at Habberstad Mini was a great experience for me. My sales person Phillip Pardo is very professional and knowledgeable with the entire product lineup. With Phillips help I was able to select the best model Mini to meet my needs and wants. I love driving my Countryman and have to thank Phillip for making my car buying experience very pleasant. I feel like I not only got a new car I also made a new friend along the way. Kathleen More
by Kathleen
Employees Worked With
Phillip Pardo
