Habberstad Mini

Service What makes mini's service department different from the rest is some of the people who work there. More specifically William & Oscar. I have dealt wit What makes mini's service department different from the rest is some of the people who work there. More specifically William & Oscar. I have dealt with many dealership serive departments over the years and even with some of the other people at this particular one. The experience is always the same cliche... curt, borderline rude, charlatans. NOT the case when you are fortunate to work with William or Oscar. You realize within the first minute of interacting with them that you can trust them and they will go over and beyond to help you. Several times I found myself at the service department in a jam and William always went to great lengths to make sure I had a loaner car and that my mini was properly serviced even when there was no cost to me. Unfortunately I have had the exact opposite experience when he wasn't there and ironically even having a proper scheduled appointment. So the moral of the story is that people can make or break anything and if you have to service your Mini, ask for William and or Oscar!!!! They are the best. More

phil is wonderful Excellent customer service. Phil was very understanding in what I needed and wanted in a vehicle. I'm extremely happy and would recommend tho dealer t Excellent customer service. Phil was very understanding in what I needed and wanted in a vehicle. I'm extremely happy and would recommend tho dealer to everyone. More

Very happy with Service Tracey and her service crew are extremely friendly and informative whenever I bring my Cooper in for service. Even though they are often busy they nev Tracey and her service crew are extremely friendly and informative whenever I bring my Cooper in for service. Even though they are often busy they never rush me out and always take time to answer my questions. When I picked my Cooper up on my most recent visit it was clean and they were quick in collecting the loaner and getting me back on my way. More

Happy with my new Mini George, the representative who helped me choose my Mini was quite knowledgeable and helpful. He explained all my options and went through all in detai George, the representative who helped me choose my Mini was quite knowledgeable and helpful. He explained all my options and went through all in detail. More

SPEEDY and SPECTACULAR Tracey and the whole crew in service are nothing short of AWESOME. They get things done RIGHT and do it with great efficiency. Although I don't have t Tracey and the whole crew in service are nothing short of AWESOME. They get things done RIGHT and do it with great efficiency. Although I don't have to see them often (YAY great MINI), when I do, they are so friendly and considerate and truly make me feel assured that they are looking out for me and my MINI! More

UNTRUSTWORTHY After buying two Minis from them and having an engine rebuilt and a clutch replaced they are trying to nickel and dime me after a loaner car they gave After buying two Minis from them and having an engine rebuilt and a clutch replaced they are trying to nickel and dime me after a loaner car they gave me was damaged while I was parked. The story is a long one so I can't go into detail, but suffice it to say that they are not fans of ethics or simple business sense. I had some inexplicable sense of loyalty to them even though I suspected more than once that they were less than honest. I am now certain of the fact. Shame on me for ever trusting them, shame on them for being so slimy. The Minis are great, hopefully there are dealerships that match up with the car - Habberstad doesn't even come close! Buyer be definitely aware! More

Exceptional Customer Service As always, Tracey and David make you feel like family. Service experience was warm and professional. Car was received and serviced in a timely manner! As always, Tracey and David make you feel like family. Service experience was warm and professional. Car was received and serviced in a timely manner! Thanks guys!! More

NEW CAR FOR MY DAUGHTER MINI COUNTRYMAN Great up front experience , having purchased many many cars it was a pleasure to deal with a salesman who started with a fair price not some ridiculo Great up front experience , having purchased many many cars it was a pleasure to deal with a salesman who started with a fair price not some ridiculous number that you had to negotiate down. No annoying pressure to buy additional extras. Honest and very knowledgeable.. More

Service with a smile! You have to love a Service Department that GETS IT. When you walk in and all is ready, and you pick up later and all is good???? They GET IT!..... You have to love a Service Department that GETS IT. When you walk in and all is ready, and you pick up later and all is good???? They GET IT!..... Between Tracey and David, its a lock over there in Service. Been going there for TEN YEARS now for my car... i have not looked back. They know me... they know my car, they just GET IT. FIVE S*T*A*R*S* More

great staff I had an e excellent experience with my sales guys, George and Marco, a process I normally hate, buying a car, was easy and painless. I had an e excellent experience with my sales guys, George and Marco, a process I normally hate, buying a car, was easy and painless. More