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Habberstad BMW - Service Center

Huntington Station, NY

4.6
366 Reviews

366 Reviews of Habberstad BMW - Service Center

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November 29, 2023

Anthony in the service department is always the best! ! I highly recommend himand this dealership! More

by jodis1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony in the service department
Nov 29, 2023 -

Habberstad BMW responded

We are so happy that Anthony and our Habberstad BMW team earned your five stars. Thanks for your recommendation and your business!

November 29, 2023

Now charging for gas for loaner vehicles. That’s on top of $275 to locate front suspension noise that they can’t find but I still pay for More

by bg39459
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Nov 29, 2023 -

Habberstad BMW responded

Thank you for your feedback. It has always been our policy just like any other rental car company to charge for fuel that customers use when they do not replenish the fuel that they used is also customary to charge a diagnostic fee just like every other dealer typically does I am sure this diagnostic fee was mentioned and approved by you before any work was performed which is part of our transparency. Thank you, Vincent Durante - Service Director - 631-418-3282

November 29, 2023

Excellant service. Pete M was very awesome. He help me chose a maintenance program that fit my needs. Muhammad Usman is a great saleman. He was very knowledgeable about More

by KMCCONIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Muhammad Usman
Nov 29, 2023 -

Habberstad BMW responded

We're glad to know Pete and Muhammad were able to assist you in finding the right maintenance program at Habberstad BMW. Thanks for your recommendation! We are here for you and all of your future needs!

November 29, 2023

Awesome service and hospitality and very clean premises good customer service and attention to detail More

by cabecilli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Kelly
Nov 29, 2023 -

Habberstad BMW responded

We're so glad to know you enjoyed our service and hospitality at Habberstad BMW! We strive for cleanliness, great customer service, and attention to detail. Thanks for the positive feedback!

November 29, 2023

Outstanding service. Hats off to Michael Puccio and his team. Terrific service is among one of the salient reasons that I drive a BMW. More

by carpehora1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Puccio.
Nov 29, 2023 -

Habberstad BMW responded

We're delighted to know that you had an outstanding service experience with Michael and the team at Habberstad BMW! Your support means a lot to us, enjoy the ride!

November 29, 2023

Peter Mitchell was my advisor and he was great. Very efficient and showed me exactly what was needed. I highly recommend Habberstad service. More

by KMCCONIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Mitchell
Nov 29, 2023 -

Habberstad BMW responded

We're delighted to know that Peter provided you with efficient and informative service at Habberstad BMW. Thanks for recommending us!

November 29, 2023

Excellent service as always and Pete M was very helpful and gave valuable advise regarding the service the car needed. More

by VERAMANNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pete M. Service Manager
Nov 30, 2023 -

Habberstad BMW responded

It's great to know that Pete provided excellent service and valuable advice at Habberstad BMW! We appreciate your feedback.

November 25, 2023

Matthew Kelly is one of the best service writers at this dealership. He is knowledgeable, professional, and dedicated. More

by DEBBY572
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mattes Kelly, Vito Latorre
Nov 27, 2023 -

Habberstad BMW responded

We're delighted to know that Matthew's knowledge and dedication made a positive impression on you at Habberstad BMW. Thanks for your kind words, we'll be sure to pass them along!

November 25, 2023

Excellent service. My service manager Michael Puccio is always available and professional. Superb customer service More

by Joeltoussaint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Alexopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 27, 2023 -

Habberstad BMW responded

Joel, it's great to know that Michael Puccio and our team at Habberstad BMW have been able to provide you with excellent service. Thanks for the shout-out!

November 24, 2023

$1,400. 00 on service and when you get your car back it is not even washed. I had a coupon for a 3 year prepaid oil care service for $199. Earlier in the y More

by CGRETSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
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