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Habberstad BMW - Service Center
Huntington Station, NY
286 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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286 Reviews of Habberstad BMW - Service Center
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May 25, 2022
I have been a customer at Huntington BMW for over 30 years. The last 5-6 years they have offered a free car wash to their customers which I regularly utilize. Today i went there for a car wash only and years. The last 5-6 years they have offered a free car wash to their customers which I regularly utilize. Today i went there for a car wash only and when I got home I realized that this was the worst car wash I have ever received anywhere, inc. BMW. I had to fully wash the car completely when I got home. I would have returned but the service area was closed when I returned. I know that they get their attendants from the Car Wash across the street but recently it changed owners and if these are the new attendants assigned to BMW they should be fired because they do a horrible job. I thought to myself, "did they even wash it at all?" Please correct this problem as it will give your service dept a bad name! More
by vasarno
Employees Worked With
Helpful April 18, 2022
Jeff was a tremendous help with explaining and helping me understand exactly what services needed to be done to my vehicle and what each would cost. I worked with Filipe for many years but learned he has understand exactly what services needed to be done to my vehicle and what each would cost. I worked with Filipe for many years but learned he has moved to the Bay Shore location, But Jeff picked up right where Felipe left off and I will certainly be back and request Jeff for all my future service needs for either my Z4 or X5. Thanks Charles Roth More
by cvroth11
Employees Worked With
Jeffrey Blaney
October 10, 2021
The dealership is clean and well staffed. However, I’m feeling that this car must be made poorly because the service sales person insisted that the alignment had to be done despite the fact that the car h feeling that this car must be made poorly because the service sales person insisted that the alignment had to be done despite the fact that the car has less than 13,000 miles…or maybe he was gaslighting me? More
by yogamom
Employees Worked With
Peter Mitchell
February 06, 2020
I have experienced the utmost professionalism when dealing with Habberstad BMW of Huntington. From my wonderful initial encounter in the sales department with Mark Morrow, to assistance with regul dealing with Habberstad BMW of Huntington. From my wonderful initial encounter in the sales department with Mark Morrow, to assistance with regular service appointments and recently repairs after an accident with the excellent Peter Perpall, I have had friendly and efficient experiences. Though hiccups are commonplace in any car dealership due to coordination of many moving parts (no pun intended), the managers at Habberstad (especially Peter Perpall), as well as surrounding staff, tackled any issues promptly and transparently. I look forward to continued business with this dealership in the future. More
by S.Sherali
Employees Worked With
Peter Perpall
July 26, 2018
Yearly Service Service was excellent & Pete Mitchell explained everything that was needed for my M235i. Did the yearly service and inspection. I’ll be driving dow Service was excellent & Pete Mitchell explained everything that was needed for my M235i. Did the yearly service and inspection. I’ll be driving down south in a few months and I feel confident the car is in great shape More
by lse1949
Employees Worked With
Pete Mitchell
July 05, 2018
Fixed problem Took some haggling, but dealer fixed problem at steep discount after warranty expired. Overall happy with my experience, service and support. Loaner c Took some haggling, but dealer fixed problem at steep discount after warranty expired. Overall happy with my experience, service and support. Loaner cars are great. More
by jon
Employees Worked With
Customer Service
January 02, 2018
Terrible Customer service My fiancé and I recently bought BMW from this dealership and we had a pretty good experience. Ron Fillardi did a great job helping us figure out which My fiancé and I recently bought BMW from this dealership and we had a pretty good experience. Ron Fillardi did a great job helping us figure out which car we should get, and spent a lot of time with us. However, about second time driving the car, sensor light came on with low tire pressure. We went up to the gas station and added air and did not think much of it. After driving a car for almost a month tire pressure sensor continued to pop up. I tried to schedule an appointment with service department a couple of times, but everyone kept on telling me that it has something to do with cold weather and that is the reason why sensor comes on. I finally decided to take the car regardless and check for any possible nails in the tire. I was right, there was a nail. OSCAR from service department had repaired the tire "for free" and before I even got home, my tire significantly lost air, and it was showing only 19psi. I had called OSCAR back and asked what is going on and if the tire ever got repaired. He swore that it did, however the tech forgot to put air in the car. He also asked me if I could bring the car back in on January the 2nd at 7am, and I agreed to that. I thought to myself, things happen and went and put the air in the tire myself only to realize that by morning on New Year’s Eve I had a completely flat tire. My Fiancé took the car at the scheduled time and OSCAR happened to not be working the day he was expecting us, nor did he put us on the promised appointment time. After explaining the situation to the manager of service department BOB CORRADO - car was taken for tire replacement with no labor charge and 10% discount. As soon as car was given back, with new tire, my Fiance noticed a BIG CUT on the side of it. Went back to the Service department and they did not think it was a big deal at all acting like they are doing a big favor replacing the tire with a CUT for free. HOW UNBELIEVABLE IS THIS? NO SYMPATHY WHATS SO EVER. If this place cannot repair a tire, then how can I trust them to service my car? Service department manager BOB CORRADO was very unsympathetic. More
by Olea
Employees Worked With
Bob, Corrado
August 10, 2017
Great Service is the Real Key! When I bought my M Sport 335i in 2013, I got a very good price, but what has really cemented the continuing relationship is the outstanding service th When I bought my M Sport 335i in 2013, I got a very good price, but what has really cemented the continuing relationship is the outstanding service that I have received. My Service Advisor Ron Guzzi has been proactive in assuring that everything is done to 100% complete satisfaction. And follow-up assistance on the high tech side was taken care of by BMW "Genius" Nick. Well done Habberstad!! More
by PMS1938
Employees Worked With
Ron Guzzi
March 23, 2016
PROBLEM FIXED Thank you BMW/ Steve for taking care of my car problem and fixing the oil leak. I got car back yesterday and so far all smells and drives great :) Thank you BMW/ Steve for taking care of my car problem and fixing the oil leak. I got car back yesterday and so far all smells and drives great :) More
by Kathy
Employees Worked With
Steve LaGala
January 06, 2016
Caring, Understanding, Patient and Knowledgeable Pete Mitchell has been my service adviser for more than eight years. He has informed me of current and future needs to maintain my BMW's. I find him p Pete Mitchell has been my service adviser for more than eight years. He has informed me of current and future needs to maintain my BMW's. I find him patient, informative, friendly and most importantly understanding. Every time a make a service appointment I request him as my service adviser. More
by mp0116
Employees Worked With
Pete Mitchell
